Yanyixiong(daxiong)
July 15, 2022
This is my second time coming here. Compared with the service when it first opened, the current situation is very disappointing:
1. The sound insulation effect is very poor when sleeping at night. Children’s speech can be heard clearly.
2. The attitude at the front desk was unfriendly. When I asked why the layouts of rooms in the same price range were different, they said there was nothing I could do about it. The settings were different. Wouldn't they help me change to the same one? no explanation
3. When I bought incense candles before, they had different price ranges and I would carefully arrange and explain them. However, this time it started from 98 (the hotel next door had different price ranges), and there were always people jumping in line (probably acquaintances), and no explanation was given. The five of us have been waiting for a long time, but we still haven't gotten it done.
4. The hair dryers in the room are all broken. You can only hold down the broken plug to blow dry your hair.
5. Which hotel requires check-out at 12 o'clock? Because there are so many people booking rooms, of the 3 rooms I booked, I can only cancel 1 room at 2 o'clock?
6. They said they would give me a bottle of water as a gift and help me write a good review. It was true. . . . . I feel like staying in a hotel is not the priority, shopping for incense and eating is.
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