Anonymous User
February 3, 2025
I recently stayed at Capsule Hotel Cube Hiroshima for a few nights—this was my second visit. Overall, it’s a great place, but a few small issues have started to surface.
Positives:
The staff are wonderful—friendly and attentive.
You receive fresh towels, pajamas, and cleaning amenities daily.
Good location, making it convenient for exploring Hiroshima.
Areas for Improvement:
Limited showers: Only three per floor, shared by many guests. At peak times, you might wait over an hour, and by then, the showers can be a bit dirty (e.g., hair left behind).
Laundry bottleneck: Each floor has just one washer and dryer. The dryer is especially slow—it took four 30-minute cycles just to dry six t-shirts.
Vending machines lack variety: No cola or Pepsi—just beer and water. Not a major issue, but worth noting.
Fridge access is inconvenient: The communal fridge is behind reception, meaning you must hand over items to staff. A small fridge on each floor would be much more practical.
Worn-out mattresses: The memory foam mattresses have sunk in from overuse. They haven’t been flipped or replaced, which leads to uncomfortable sleep and back/hip pain.
Final Thoughts:
Despite these downsides, I would stay here again. However, guests should be prepared for some minor inconveniences. If the hotel made a few simple upgrades—like replacing mattresses, improving laundry facilities, and adding accessible fridges—it could easily be one of the best capsule hotels in Hiroshima.