Guest User
August 13, 2023
The location was very good, and it was within cycling distance to Trang An and Mua Cave. However, I felt that the hotel was often different from the information I had confirmed when booking and what I expected.
1. There was almost no water in the shower.
2. I was able to rent a bicycle, but all of the bicycles had flat tires, broken saddles, or broken handlebars.
3. The photo of the restaurant listed was a photo of another restaurant next door.
4. Breakfast was not provided because the person in charge had an upset stomach.
5. Money exchange was not possible.
6. Laundry was not possible.
7. There was no one at the reception desk.
I was unable to make reservations for buses, taxis, etc.
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