Guest User
November 27, 2024
The hotel is generally good. I stay here every time I come on a business trip. There is just a receptionist with long hair who is too tight. I have been here for a week. The weather here is quite cold. It is difficult to find breakfast. I want to extend my stay tomorrow. I want to ask if I can get a breakfast coupon after staying for a week. I can also change my room to a worse one. The front desk replied to me: Who can change it for you at this time? I can't give it. It feels quite unkind. Another front desk with braids is very good, with good service and attitude. Because I am here on a business trip, I don't know the route, and I communicate with him. It's very easy to ask for a paper cup. Unlike this front desk, it's arrogant and unkind. In fact, if it wasn't for this front desk, I would have extended my stay. It really makes people uncomfortable. If you can't increase it, you can't increase it. You can also say it in another way. For example, sir, we have a rule that we really can't give it as a gift. Give you a bottle of mineral water, or see if you extend your stay tomorrow and you can try to order a room with a breakfast coupon. Our breakfast is really good. But her refusal makes people lose face.
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