Pet friendly Hotels Hokuto

It was very clean and there were plenty of places for children to play, so we had a great time even in the rain. However, I tried to contact the hotel by phone, but I was told that I couldn't get through after 6:00 p.m. and that chat was not available at the time, which made me a little worried. I was also surprised to be charged again at check-out, even though I had paid in advance on the website. The amount was also different from the amount on the website, which was confusing.

One mistake ruined a fun family trip. The hotel service and staff are excellent. I think I was able to stay comfortably. However, as a result of the lack of confirmation of food allergies that I requested twice in advance, my daughter suddenly changed her physical condition after the appetizer for dinner. Transported to Yamanashi prefectural Central Hospital by ambulance. I was able to return to the hotel during the day, but the bath was prohibited and breakfast was not available the next morning, and the hotel stay was coma. I couldn't get dinner and breakfast, so I received a refund request, but why did I come to the resort and be carried by ambulance, and instead of refreshing, I got tired. I don't understand that the accommodation fee is taken exactly. Half of the stay time is an ambulance. The energy and physical strength were cut off, and the schedule was changed the next day, and it came home early. I want the hotel to understand that one confirmation leak has ruined my family's summer vacation.

The room is average, simple like a business hotel. I was disappointed with the Hoshino. There was no one in the lobby, few waiters, and a long queue for breakfast. The so-called commercial street has few businesses. The hot spring is outdoors, which is terrible when it rains. You have to wear clothes to soak in the hot spring. It may be more suitable for Japanese families. It is very noisy, there are many children, and the sofas in the lobby are shabby.

彼氏の誕生日を祝うためこのホテルに宿泊させていただきました。 誕生日ケーキをホテルに届くようにしたく、メールでやり取りさせていただきましたが、すぐに返信していただき安心することができました。 従業員の方も優しい方でした。 ホテルは今まで泊まったホテルの中で1番でした。 部屋も広く、落ち着く木の造りで、なにより露天風呂が最高でした。 朝は部屋に持ってきてくれたので2人でゆっくりと食べることができてよかったです。クロワッサンがサクサクで、フルーツは新鮮で美味しかったです。 友達にもおすすめしようと思います。 ありがとうございました。