Hotel Boutique Casa Muuch Holbox - Solo Adultos

I am not a reviewer, but I am quite pleased with the service offered; they upgraded our room to beachfront for free and the view is outstanding the closest I have ever been to the sea very private property and the breakfast was delicious. This is my second time in this place and I really loved my stay.

We really like the place. The pool area is really beautiful with the sea view. And it’s a good place to see the sunset. The best thing is the breakfast, that made personally. The service is very good and they even brought us a bottle of wine for birthday celebration. The thing that we less like is the room which is really small.

A lovely place with nice staff and the perfect location! We really enjoyed our stay. The breakfast in the morning prepared by the chef was really good! Our host, Maria, was very friendly and happy to help with whatever we needed. The room was very beautiful, and the view is one of a kind!

I stayed at Casa Muuch a couple weeks ago and the hotel and location are beautiful! With only 6 rooms, it feels very private and calm. The location was a bit further than expected from downtown but the trade off is, again, the privacy. The Concierge, Maria, answered all my questions and helped us booked a tour, she was amazing and super friendly! The breakfast was delicious!! I 100% recommend this hotel if you are looking to relax.

Wow! Just to start- we loved Casa Muuch! We arrived earlier than check-in time but were checked in early. Our member of staff the whole time was lovely and really helpful. The room was excellent, lovely and cool. Please bear in mind the following 1) no tv- you don’t need it, it is truly heavenly outside 2) you are given some water and you can refill bottles In the shared lounge area 3) the shower in our room was open. As friends we just turned the other way when one was in the shower! The bed was very comfy and toiletries are provided. The lounge area was lovely and cool but the truly spectacular area was in front of the hotel. It is about 5 steps to the beach, and there is a pool area as well. We had a cooked breakfast (honestly one of the jewels of this place- breakfast was fabulous) outside every morning. The menu was great- varied and good for my vegetarian friend. The bar next door brought up a menu on day one and brought our lunch and drinks up to us on the front- lovely stuff. Good food(fries not amazing but nachos brilliant). The hotel were really helpful in providing transport back to Cancun airport VERY early in the morning. The hotel is about a 15 minute walk from ‘downtown’ Holbox so just enough to be away from the noise. The beach in front is truly beautiful. We also visited Punta Coco and Mosquito as well (even more beautiful!). Honestly I’d return tomorrow

I highly recommend not booking with Casa Muuch. The biggest issue with the place is that saying it is poorly managed would be a compliment because it implies that it is managed. But you be the judge of that. Here is our story. On our arrival, we did our check in the common living room. The situation was that some of the guests, teenagers or just around 20, were throwing a little pool party blasting techno. I was really confused since I did not expect this demographic or situation at all. Imagen party hostel vibes just with a bunch of rich kids who can afford a room anywhere north of 300 bucks a night. Luis (the guy in charge) explained to us that the music will stop at 23:00 latest and that we can also put our music on. I would expect a boutique hotel to manage the atmosphere themselves. Anyways if you didn't feel like breaking up their party, chilling by the pool wasn't really an option. Furthermore, at 23:15 one of the other guests had to tell Luis, who was partying with them, to stop. When I went to get water in the kitchen I saw the aftermath as well. Food was all out in the open, empty beer cans and bootles all over the pool area. Basically what you expect after a party. We complained the next day as well as other guests as well and were promised that there will be no party tonight. The result was that they moved the party to the rooftop and it lasted until 5 am in the morning or so. Guests were contacting Luis multiple times during the night and told him. Nothing happened. The next day we demanded refunds and also told them that they need to decide if they wanna be a party hostel or a hotel. Everyone but the group of teenagers was unhappy about the situation. They agreed to partial refunds and full refunds depending on the guest. I was promised this money a week ago. I currently don't believe that I will receive anything. I asked multiple times about it and the responsiveness is lacking. It's absolutely unprofessional in my opinion. Also it is maybe important to note that Luis and the manager are just around 20 and I doubt they have any previous experience at all. Also, after a few minutes after our check-in we realized there was no bin in our room. I asked Luis about that and he responded that it's no problem we can just throw everything on the floor. Particularly great when you are on your period or you when you intend to use condoms. Plumbing in Mexico is not great so even toilet paper shouldn't go in the toilet. On the bright, every flush turns into a game of Russian roulette. The next day I explained to him why every hotel room in the world universally believes in the obviously underrated value of a bin. Upon our check out we still didn't have one. Furthermore, our room was plainly speaking not worth the money. The mattress was disgusting. There were some stains all over the side and it was completely worn out. I attached some pictures. We were charged 180 dollars a night for that room. Considering that the common areas and the pool