Hotel Boutique Casa Muuch Holbox - Solo Adultos

After an incredible journey through the Yucatán, we wanted to end on a high note in Holbox and booked a three-night stay at Casa Muuch. Unfortunately, the experience fell far short of our expectations. First, the outdoor space and beach shown in the photos no longer exist, as the area is now submerged by the sea. Guests are left with no choice but to use the overcrowded partner beach club next to the hotel. The hotel is sandwiched between two beach clubs , both playing loud music daily. Additionally, ongoing construction work on the adjacent building part of the same structure as Casa Muuch adds to the noise. To make matters worse, we had no running water for several days, meaning no showers and no way to flush the toilets. The tense atmosphere among other guests was palpable, and the manager’s communication was extremely poor, as she struggled to justify the various shortcomings. At first, she offered a partial refund, but once we had left, she only proposed compensation for half of our last night’s stay. Overall, this was an extremely disappointing experience, and to be completely honest, this hotel is best avoided.

Booked and paid upfront in May 2024 this for a special Birthday Celebration. Arrived in February 2025 and didn't recognise the place to the pictures. The sea was up to the building so no beach area at all , but more importantly a MAJOR EXTENSION was in progress doubling the size of the property with a a lot of workers and noise! . Noise levels were ridiculous , the host Lucia was apologetic however we were not prepared to stay here. We were very upset the owner / manager hadn't contacted us to inform us of the building work to give us choices. We booked another property at our own expense and when we received a refund 48 hours later it was less 20% due to the exchange rate from last May. After several communications with Roderigo ( the owner) he bluntly refused to give us our full GB sterling refund and claimed he'd done all he could. Not very impressed as a businessman , not only was he not transparent about the work being carried , he failed to give the full refund. ( having held our money for 9 months) I am very hesitant to recommend this place to anyone !!!!!

I am not a reviewer, but I am quite pleased with the service offered; they upgraded our room to beachfront for free and the view is outstanding the closest I have ever been to the sea very private property and the breakfast was delicious. This is my second time in this place and I really loved my stay.

Simply perfect! Hotel is in a great location at the quieter end of the island, but easy to walk to the town. Breakfast was good and varied (cooked fresh). Aircon and WiFi worked really well during our stay. Lots of hot water and really comfortable beds. They have opened a sister hotel nearly next door (AWA) and they do amazing food if you don’t want to walk into town for lunch. There are some nice beach bars very close to the hotel to watch the sunset. The lovely concierge (Maria) was very present and super helpful - she booked us taxis, recommended restaurants and even made me a special tea when I was ill. I would not hesitate to recommend this hotel.

A lovely place with nice staff and the perfect location! We really enjoyed our stay. The breakfast in the morning prepared by the chef was really good! Our host, Maria, was very friendly and happy to help with whatever we needed. The room was very beautiful, and the view is one of a kind!