Camlux Hotel

Guests appreciate the clean, spacious, and quiet rooms. The friendly and helpful staff provide quick assistance and go out of their way to meet various needs.

Apart from 20 minutes walk from Mass Transit Rail station, it was unexpectedly good. The bed was very comfortable The spacious quiet room was protected by a hard wood door. The Nano Air Purifier was excellent.

Honest Review: Disappointing Stay with Poor Service Our family recently stayed at this hotel in Hong Kong, and unfortunately, it was not a pleasant experience. The location is average—about a 5-minute walk from the nearest bus stop, which is manageable but not the most convenient. The biggest downside was the staff, especially the front desk receptionist with bangs. She was unfriendly, unaccommodating, and even had bad breath, making interactions unpleasant. Worse, she threatened that we would be liable if government authorities checked and penalized us due to their supposed “2-person policy.” This was extremely frustrating because I had confirmed before booking that three people could stay in the room without extra charges. The room was clean upon arrival, but housekeeping was not done daily, and the carpet had noticeable stains. There was no complimentary water—you had to go down to the lobby to get it yourself. Another inconvenience was that housekeeping services were not available 24/7. The only redeeming factor was the strong water pressure in the shower, which was much appreciated after long days out. Overall, I would not recommend this hotel due to the poor service, misleading policies, and lack of basic amenities. There are definitely better options in Hong Kong for a more comfortable and hassle-free stay.