Mercure Hotan International Pedestrian Street Branch

Hygiene: clean and tidy, first-class breakfast, many varieties, many drinks, Service: warm and thoughtful, with a new French decoration style, which is more warm and fashionable. Parking is very convenient. There is a front yard and professional hotel staff guarding it. In addition to peace of mind, parking is safer! Especially the lady at the front desk, she is so beautiful and Uighur, she makes me feel particularly friendly, she speaks warmly and politely, like it 👍 Facilities: Newly renovated, the equipment is all intelligent, the hygiene is separated into three areas, and there are also free-flow drinks Environment: The top management can look forward to the whole city. I will continue to stay at Mercure next time I come to Hotan.

The most satisfying hotel during this 14-day trip The hotel has a strong sense of design. There is a large dressing mirror at the bathroom door, which is very convenient. Although I said the hot water kettle is useless, it is very beautiful. There are several different drinks thoughtfully prepared in the refrigerator. Hot tea, coffee, etc. are also carefully prepared. Humidifier smart toilet is easy and convenient to use The bathroom and washbasin are separated into three parts and do not affect each other. Super cost-effective and highly recommended

[Complaint Exposed] Beware of this hotel stealing customers’ Ctrip accounts and posting positive reviews! He must be exposed! What happened: 1️⃣ Check-in trap: The booking did not include breakfast. When I checked in, the front desk said that I was a Huazhu member and that they could send me a breakfast. I needed a Ctrip verification code. I didn’t think much about it at the time and told her after receiving the verification code. 2️⃣ Abnormal discovery: Four days after checking out (February 17), I logged into my Ctrip account and found a hotel review that Ctrip rejected and was suspected of being false! I am very puzzled! I haven't reviewed this hotel yet? And the release location is Hotan, Xinjiang, and the release time is February 15th! I left Xinjiang on February 13th, how could I possibly post this review in Hotan! And I didn’t take these photos! Ironclad evidence: • Time and space contradiction: I left Xinjiang on February 13, so it is impossible for me to post comments in Hotan • Device tracking: Ctrip backend shows that the login device is the hotel front desk iPhone • Operation record: I have never made a review 3. Platform processing: Ctrip customer service responded quickly, verified and confirmed that it was the hotel that violated the regulations, and has taken corresponding measures. Ctrip responded promptly in this regard. They immediately arranged to find the cause and gave me feedback. On my login device, I clearly saw that the hotel front desk staff had logged into my Ctrip account using an iPhone, asked for my verification code in the name of sending me a breakfast voucher, and then logged into my account to give themselves a five-star review! This behavior is really infuriating! Nature of the incident: The hotel is suspected of committing fraud through the following means: 1. Using free services as bait to obtain verification codes 2. Illegal login to user account 3. Posting fake positive reviews 4. Violation of consumers’ privacy and right to know Rights Protection Statement: Such behavior that breaks the bottom line of business ethics must be exposed! Evidence has been submitted to the cultural and tourism departments and the 12315 platform of the State Administration for Market Regulation, requiring: 1. The hotel involved publicly apologized 2. Huazhu Group thoroughly investigates management loopholes in its franchise stores 3. Ctrip strengthens account security protection mechanism Warning reminder: Consumers are advised to be wary of the "verification code request" trap and check the login devices of each platform immediately!

Mercure Hotan City Hotel has a very good location, with its own parking lot and underground car park right at the door. And the service is very warm. At present, it should be the best service among the Mercure hotels I have stayed in during my entire trip to Xinjiang.

I saw the Mercure Hotel on Ctrip and booked 2 of them. The front desk lady was dignified, enthusiastic and thoughtful. The hotel room was large, with good texture and complete functions. The mattress was of moderate hardness. After check-in, the room attendant We were given an exquisite fruit plate and mineral water. The next day we called 6 friends who were staying in other hotels to stay in this hotel. Next time I come to Hotan, I will still choose Mercure[strong][strong][strong]

Parking is convenient. It is very close to Tuancheng Pedestrian Street. The location is very good. The service is great. There is a laundry room. The room is very cozy. There is a refrigerator and free drinks. It is a good stay experience. The takeaway robot will deliver it to the door. The water flow is very strong and the bath is very comfortable. It is highly recommended to stay here