Side Village Hotel - All Inclusive

We will never return to this hotel, On arrival our 2 bedrooms apartment was not ready so we were all crammed into a single room, at the hottest part of the day the next day we were told we could move into our room, it was spacious, only 1 of the 2 air con machines was working, the room looked tidy at first but on inspection it wasn’t clean, we had someone else’s toothpaste remnants on the shelf, the floor was dirty, the quilts were off white & no quilted cover provided, On our 2 week stay we ate out 6 times as neither of our kids (15 & 7) wanted to eat the food, In the first couple of days is became known that quite a few people were either sick, had diarrhoea or an ear infection, on the 3rd day my eldest went down with diarrhoea & my youngest had a very painful ear infection & was sick, we put it down to heat stroke & water in the ear from swimming, I went to the pharmacy & I was advised that it is very common this year for some reason, We got speaking to a lovely family & the dad advised us to only swim at the beech or in the smaller pool by the slides, his reason for this is he witnessed an adult vomit by the side of the pool, he went & advised a staff member if this & the simply swept the vomit into the drain/gutter at the side of the pool, then they got the hose pipe & rinsed the area, I actually witnessed a member of staff do exactly that with food left on the floor when they was preparing the tables for dinner, there was lots of chips, bread & other food on the floor, rather than sweep it up & put it on the bin this was also washed into the drain/gutter area, The balcony was not cleaned at all for the whole 2 weeks, & the floor must have been washed with a dry mop as every time we walked on it even after it was “cleaned” our feet or socks was black, The food was plentiful but not good quality, I am an early riser & watched the food being put out at around 7am but the doors didn’t open for breakfast until 8am, there is a burger bar by the pool, you have to time it right so you get hot chips, otherwise at best they are warm after being left out for a few hours, The beech is amazing & the shuttle bus is very good, Most of the staff were very friendly, & if they didn’t speak English they would get someone who could, I did notice that in order to guarantee a seat by the pool for the evening meal you had to give money to the staff, if not you were not guaranteed a table, The entertainment was appalling, the same songs every night for the kids, the acts were very short & not the best acts at all, I always enjoy my holidays but on this one my whole family could not wait to get home,

Lovely family hotel, rooms cleaned everyday. Plenty of sun loungers . food was good, really liked the fruit and desserts. Burgers available most of the day. Only thing I would say that let it down for us was the entertainment was on at dinner time so couldn’t really enjoy it as we were having dinner inside the restaurant at that time.

I have been to this hotel a good few times...excellent place..nothing to much trouble food always good ..staff super helpful...can't fault this hotel...really nice place to stay 10 out of 10..the staff really work hard....to make you feel wanted

I recently stayed at this hotel, and while the room itself was okay and fairly spacious, I encountered a major issue that ruined the entire experience. The hotel seems to be running a scam where they intentionally overbook rooms. When you arrive, they claim there's a "technical issue" with your room and then send you to a cheap motel down the road for the night. It’s clearly a tactic to make easy money at the expense of guests' comfort and trust. It’s dishonest and extremely frustrating. The food was another letdown—repetitive, dry, and far from enjoyable. The staff were mostly young and inexperienced, offering little help when issues arose. Honestly, the only redeeming factors were the size of the room (once we finally got it) and the proximity to a nice beach. Unfortunately, those positives don't make up for the underhanded practices and poor service. I wouldn’t recommend this place unless you're prepared to deal with a scam and mediocre amenities.

We arrived later due to flight delays, we were told there was a computer error and our original rooms were not available so they offer us a substitute for the night or if we liked it the rest of our stay,as it happens we struck lucky and got given a duplex apartment ( Very nice). As a family we have visited different parts of Turkey numerous time and although the resort was lovely, i have never encountered such rude guests, and felt quite intimidated by their Lack of respect for any other guests ,clearly they do not know about taking turn , or how to apologise when pushing past ( I could go on ). The food was plentyful but very repetitive. The staff are hard working but do not really interact and are just as bad by ignoring you in the cue to serve the pusheriners,by the end of the holiday it just got too much, avoid.

We recently stayed at this hotel as a family of three, and I’m pleased to say it was a truly wonderful experience. From the start, the check-in process was smooth and efficient, thanks to the friendly and helpful staff. We had booked a double room, and they made sure we were comfortably settled in. Despite our early arrival, the late-night reception staff welcomed us warmly and ensured we got the right room without any issues. My wife, who is very particular about cleanliness, gave the room a thorough inspection, and I’m happy to report that it met her high standards. Both air conditioners worked perfectly, which was a relief given some of the reviews we’d read. Breakfast was served buffet-style, with plenty of healthy, fresh options. Our daughter is vegan, and even she found plenty to enjoy. The poolside bar offered a good variety of food, including burgers, hotdogs, and ice cream. The drink selection was decent, and we found dinner to be quite satisfying. The hotel also provides a free shuttle service to the beach every day until 7 pm. The beach was stunning, and we thoroughly enjoyed our time swimming in the beautiful waters of Side. We did encounter a minor issue with our TV, but it was resolved immediately. Special thanks to Husam at the reception, who was exceptionally helpful and made sure everything was taken care of promptly. Overall, we highly recommend this hotel for families and can’t wait to return next year.