Guest User
April 17, 2025
1 Star for Navigation and Check-in — Be Prepared If Arriving Late at Night
I arrived in Seoul around 1 AM and spent almost the entire night trying to find how to actually get into this hotel. It was extremely frustrating and stressful, especially after a long flight.
First of all, the walking directions from Google Maps were completely useless. I tried to follow the path on foot, but it led me nowhere, and there was no sidewalk in some areas. I also couldn’t figure out how to catch the shuttle from the 3rd floor of the terminal — I ended up walking a dangerous road alone in the middle of the night.
Even when I finally found the building, there were no signs or clear entrance markings for the hotel. No one around spoke English, and the late hour made everything worse. The WhatsApp response from the hotel was delayed, so I had to figure it all out on my own.
Important tip: you MUST contact the hotel in advance to get check-in instructions — it’s a contactless self-check-in process, and nothing will make sense if you’re trying to figure it out on the spot at night.
In the room:
• Very spacious and clean
• Clean towels and bedsheets
• Heated blanket on the bed (which was a lifesaver)
– Room temperature was fixed at 21°C and couldn’t be changed
Overall, the room itself was very comfortable and well-kept, but the logistics of getting in — especially late at night — were absolutely awful. I strongly suggest the hotel provides a clear video or visual map to help future guests find the way more easily.