Best Western Independence Kansas City

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1 night

1 room, 2 adults, 0 children

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Best Western Independence Kansas City

Name: Best Western Independence Kansas City
Address: 18700 E 37th Terrace S, Independence, Missouri, 64057, United States, 18700 E 37th Terrace S, Independence, 64057, United States
Price range: From 287 BYN
Rating: 4.1

18700 E 37th Terrace S, Independence, Missouri, 64057, United States

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Highlights

Pets welcome

Ideal location

Free parking

Delicious breakfast

Lots to do

Amenities

Public parkingFree

Gym

24-hour front desk

Wake-up call

Wi-Fi in public areasFree

Hiking

Business center

Fax/copying service

All amenities

Property Description

The Best Western Independence Kansas City is a newly renovated and vibrant hotel. Built with our guests in mind the rooms have the comforts of home and the peace of mind with being in a safe place. Stay with us while you visit Kansas City for a Chiefs Weekend, a visit to see family or friends and the chance to get out of your hometown. Our location is perfect for travelers that dont want to hassle with the traffic of downtown but want to be close to entertainment. Our Port a Cashier is perfect to pull up check-in and unload before parking. Our open lobby has a great lounge and waiting area for other members of your party to join up before heading out. It is also a great place to strategize for the next days’ worth of work.

8.2/10

Very Good

Cleanliness8.2

Amenities8.2

Location8.2

Service8.2

All 101 reviews

Surroundings

Airport: Kansas City International Airport

(55.0 km)

Train: Independence Missouri

(9.7 km)

Train: Lees Summit Amtrak Station

(17.5 km)

Landmarks: Massage Heights Independence Commons

(540m)

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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

2 Queen Beds, Non-Smoking, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi

2 Queen bed

Non-smoking

Refrigerator

Microwave

Connecting rooms

Coffee maker/teapot

Room Details

Check Availability

Accessible-2 Queen, Mobility Accessible, Bathtub, Micrfg, Non Smoking

2 Queen bed

Non-smoking

Refrigerator

Microwave

Connecting rooms

Coffee maker/teapot

Room Details

Check Availability

Accessible-2 Queen, Mobility Accessible, Bathtub, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi, Non-Smoking

2 Queen bed

Non-smoking

Refrigerator

Microwave

Connecting rooms

Coffee maker/teapot

Room Details

Check Availability

2 Queen bed

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Towels

Room Details

Check Availability

Hide Room Types

Guest Reviews

8.2/10

Very Good

101 reviews

Cleanliness8.2
Amenities8.2
Location8.2
Service8.2

Average for similar properties in Independence

Most Mentioned

Review summary

Environment Location: Many users mention the convenient location, such as 'Clean and convenient location.' and 'Great location & value!', etc.

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

March 15, 2023

Very poor customer service. Would not recommend to anyone.

C‍h‍a‍d

August 25, 2025

While checking in, I had to wait between 5 and 10 minutes. There was no note or sign stating where the young lady was. Turns out she was in the rest room, that is fine but put a sign out! The room was supposed to be a smoke free room but we could smell smoke! I think this is the last time we choose a Best Western.

M‍a‍h‍m‍o‍u‍d

August 23, 2025

If you have a pet, they give you the pet rooms. They collect a pet deposit but it doesn't appear that they clean the pet rooms all that much. The room smelled like pee.

R‍a‍n‍d‍y

August 21, 2025

We arrived at 3:10 pm, check in after 3 . Room was not ready. We waited about 15 minutes and they gave us the keys to our room. It was not ready. The manager personally took us to another room which also wasn't ready. He then took us to another room which we stayed in. We got settled in the room about 4 pm. Staff was helpful and polite.

E‍d‍i‍t‍h

August 21, 2025

Road trip Comfortable beds, friendly, helpful staff. Clean room and hallway. Quiet. The refrigerator did not work and the EV charger did not work. We did talk to front desk about EV charger, but they were unable to help at that time.

J‍o‍n‍a‍t‍h‍a‍n

August 17, 2025

Stay anywhere but here! Absolutely horrible! Was given a room that was not ready and was switched to room that looks like Whitney Houston and Bobby Brown stayed the weekend. The air conditioning has a distinct smell that is a cross between dirty feet and goat cheese. There was nothing “Best” about this Best Western… I should have just slept in my car in the parking lot!

C‍r‍i‍s‍t‍i‍n‍a

August 13, 2025

The main issue we had is the room was damp and had a moldy smell. Everything else about our stay there was great. Because our stay was short, we didn't contact management about the issue, so it's not clear how they would respond or if it was the one room or if all of them are like that. We have not yet received our deposit refund either but are sure this will be resolved soon.

J‍u‍l‍i‍e

August 1, 2025

The room was very dirty, stinky and it was very uncomfortable to stay in the room with the smell. It was loud and didn’t feel safe. The pool was so small. Staff kind of rude. For the price I paid, I am not happy! It was expensive but bad service

Services & Amenities

Property Policies

Check-in and Check-out Times

Check-in: 15:00–03:00 the next day

Check-out: Before 11:00

Front desk hours: 24/7

Child policies

Children of all ages are welcome at this property.

Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds

For all room types, cribs can be added, but extra beds cannot be added.

Fees for extra beds and cribs are not included in the total and must be paid at the hotel.

Age	Fee
Children 2 years old and under	Extra crib: Free

Breakfast

StyleBuffet

Opening hours [Mon - Fri] 06:00-09:00 Open [Sat - Sun] 07:00-10:00 Open

Age	Fee
Adult	Free

Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy

DepositDeposit required

Deposit Collection MethodsA fixed amount of US$100.00 (approx. 295.90 BYN) is charged.

Deposit Payment MethodsThis property accepts credit cards

Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets

Pets are allowedAdditional charge

Types of pets allowed: dogs

Fee: Contact the property for details

Service animals

Service animals are allowed

Age Requirements

The main guest checking in must be at least 21 years old

Paying at the hotel

Property Description

Renovated: 2020
Number of Rooms: 62

Phone:+1-816-7951616

Frequently Asked Questions

What are the check-in and check-out times at Best Western Independence Kansas City?

Check-in time at Best Western Independence Kansas City starts at 15:00-03:00, and check-out time is by 11:00.

Does Best Western Independence Kansas City have a pool?

Yes, Best Western Independence Kansas City has a swimming pool for guests.

Are pets allowed at Best Western Independence Kansas City?

Yes, pets are welcome at Best Western Independence Kansas City, but we recommend calling ahead to confirm details (e.g., pet size, fees).

How much does it cost to stay at Best Western Independence Kansas City?

Room prices at Best Western Independence Kansas City vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to Best Western Independence Kansas City from the nearest airport?

The nearest airport is Kansas City International Airport, located about 38 mins from hotel by car (55.0 km) away.

What’s the cancellation policy at Best Western Independence Kansas City?

The cancellation policy at Best Western Independence Kansas City depends on your room type and booking terms.

About This Property

Nearest Airport	Kansas City International Airport
Distance to Airport	55.04KM
Nearest Train Station	Independence Missouri
Distance to Train Station	9.66KM
Average Price From	BYN400
Hotel Star Rating	2