Guest User
October 5, 2022
Following a booking with an obvious typing error, reported promptly (within 12 hours), the property deemed it right to withhold the entire amount of the four-day booking, not even granting a voucher that can be spent in the correctly desired period. I am aware of the clauses of the structures but I believe that courtesy and respect for customers are the basis of trust in the tourist service. It is clear that a hotel structure that makes use of every quirk in its possession in order not to meet the needs of its customers is not worthy of offering itself as a service to tourists but can be counted among the common traps for foreigners visiting, doing injustice to the renowned hospitality of the Turkish people. Given my decades of experience as a traveller, I therefore urge you to be wary of the petty management of this hotel.
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