Guest User
September 24, 2024
Pros: Very close to the station, cleanliness is OK, mattress is very comfortable. There are also buses nearby, which is perfect for staying when traveling in East Izu.
Average: Both meals were buffet style and tasted average. The service staff don't speak Chinese and their English is not very good. There are hot springs, which are very comfortable to soak in, but they are quite old.
Disadvantages: The facilities are very poor. The air conditioner in the room we stayed in made strange noises. We were moved to another room on the first night and they said it would be fixed. The next day, we moved back to our original room because the room was fully booked, but the air conditioner was still not repaired. They just replaced the fender perfunctorily. I couldn't sleep at all. I asked to check out because of this problem, but the hotel refused to refund my money. Communicating with them will only be private. Totally useless. It is recommended that next time you encounter this situation overseas, it would be better to communicate directly with the platform.
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