The Rusty Parrot Lodge and Spa

There's nothing rusty about the Rusty Parrot Lodge and Spa -- in fact, the boutique property was completely rebuilt in the past year and delivers a topnotch hotel experience, from the superb linens, pillows and blankets to the quiet rooms with the best blackout curtains, to the daily scrumptious cookies and chocolates. And a special shout-out to the extremely helpful and kind personnel at the front desk! They were always eager to help us find a good restaurant or prepare us for a day in one of the national parks. We've never been treated as royally. Thank you Junior, Jennifer, Rayna and Red (and anyone else I missed). We also loved the convenience of the Parrot's intimate restaurant and spa, and their personnel as well. One last thing: the hotel's location a few blocks from the town center is ideal. Walking is easy, even in the rain (plenty of umbrellas are always available at the front door, as are bicycles). Do yourself a favor when visiting Jackson -- stay here. You won't regret it.

Stayed here for three nights with another couple in an adjacent room to ours. Every aspect and contributing factor to this review was most positive during our stay. Prior to our arrival, my communications with Jennifer were efficient and helpful with her assistance in planning our tours for Grand Tetons and Yellowstone. Upon arrival, Jennifer and her staff greeted us most kindly and professionally. We had been upgraded to a room with a balcony of which we most sincerely appreciated. The rooms were very tastefully decorated, spacious, and the bedding mattress/linens were very comfortable. The bath was also very nice with a rain shower and also a tub for the evening relaxation. Our first evening at the resort we had enjoyed a wonderful dining experience at their very own restaurant. The next days we were out on the park tours and were happy to return to such a nice comfortable room. While we were away, the staff professionally cleaned and restocked all the amenities necessary. In my profession, I travel extensively and have a great array of hotel comparisons. The one biggest positive attribute about this property to us was the helpful professionalism demonstrated amongst all the staff. It was every member right down to the chef in the kitchen looking out above his table across the restaurant watching you just waiting to see your reaction to his carefully prepared appetizer or meal. Jackson WY was definitely one of our most expensive destinations that we have now experienced. But, huge kudos and thanks to the Rusty Parrot staff to helping make it all a wonderful memorable experience. Jennifer was aware that I am a huge contributor to this website and I told her that Rusty Parrot would be my * 500th* review and that in itself is a huge milestone for me !! 😊

Rusty Parrot was truly incredible!! From the large rooms, fluffy towels and comfy bedding, incredible spa, delicious food and drinks, to the impeccable service. It was one of the best hotel stays I’ve had in a beautiful location. Would highly recommend.

My girlfriend and I got our first ever couples treatment at the Sage Spa in the Rusty Parrot. We opted for the 90-minute “energy force” massage and crystal exfoliation with custom aromatherapy. We were sent an online questionnaire with all kinds of questions to drive our treatment. Instead of asking about my skin or sore muscles, it asked more personal questions, including what kind of flowers I liked and where I’d like to spend a Friday night. Based on the survey answers, the massage staff determined that my best match was the Phia “Grounding” essential oil scent. The message therapists were top-notch and the whole experience was above and beyond what we had ever experienced at a spa. I highly recommend it!

My husband and I enjoyed 5 nights at the Rusty Parrot on our trip to Jackson. The staff was very attentive and wanted to make sure you were happy. The bed was very comfortable and we slept well. We enjoyed the gas fireplace in our room and the cookies and hot apple cider that was available on the second floor for all guests. I visted the spa for a massage and I was very pleased. The staff helped arrange our final day tour and all went smoothly. When we had to wait for our airport pick up after check out they very kindly gave us some snacks and water. Great attention to detail.

It is hard to say enough good things about this place. It is brand new having reopened in July, 2024 following a rebuild from a fire 4 years earlier. The rooms are very nice, albeit not huge, but the staff and the amenities throughout the hotel are first class and, collectively, they make the place one of the better places we have stayed for the money. We enjoyed both their Spa and their restaurant, Wild Sage and found both, particularly the restaurant, to be superb. The restaurant was the best we ate at in Jackson over our four days there. Highly recommend this place.