Anonymous User
March 4, 2025
Very good pet-friendly hotel, also met many families with children, they are also very friendly and tolerant to dogs, the overall service of the hotel is also very good, 24-hour shuttle service, the driver remembered my dog's name in one service, it really surprised me. I just hope that since the hotel is equipped with a butler, it should have the service and attitude that this butler should have. My oldest dog is 7 years old. I travel with my pet almost every week. I have stayed in many pet-friendly hotels and homestays. I have basically never met a butler who is particularly stiff, does not know how to adapt, is not considerate and proactive, and only responds to guests in a formulaic way but does not solve the problem. Since the hotel has a butler service, I think it must be to make the guests feel more at home and to solve the needs of customers in a timely manner. A little bit of unhappiness, if it weren't for my tough attitude, it might not be solved, maybe I won't come again, let alone recommend it to my friends around me. But fortunately, I insisted on bringing it up, and fortunately, the unhappiness was finally solved satisfactorily. I hope that the hotel will have more training and improvement in the butler service area! Fangcaodi is also a chain brand, really don't ruin your good reputation easily!
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