Fairyland Hotel (Tianfu International Airport Luojia)

Helpful and good service airport transfer

The hotel is situated in a remote area, likely due to the new airport nearby. While the rooms are comfortable and well-equipped, there was a slight smell of smoke. The convenience of airport pickup and drop-off is a definite plus, especially in such a remote location. We arrived at midnight and found no restaurants nearby, so we went to bed hungry, relying on the snacks we had brought. The hotel advertised breakfast included, but when I went to the lobby at 7:00 AM, I was disappointed to find only soy milk and watermelon (which was lying open from midnight) nothing else available. I waited over 30 minutes with no staff in sight. By 8:00, I decided to venture out to buy some fruit from nearby shops. In a remote area like this, it would be better not to advertise breakfast if it’s so limited. Had we known, we would have come prepared rather than going to catch our flight by 11.00 on an empty stomach. What was offered felt more like snacks (soy milk and Buns) than a proper breakfast.

The hotel is very conveniently situated; coming out of the train station we just straight ahead and crossed the street. Check in was quick and easy. The toom was clean and had all usual amenities. The Wi-Fi was adequate. We did not use the tv though there was one in the room. Plenty of varied restaurants within a block; and the bus station is just on next street with airport bus to Shenyang airport. Our short stay was comfortable and pleasant.

Arrived midnight and they were able to fetch us from the airport. The hotel was clean and looks new. They provided slippers, and other toiletries. Haven't explored much of the environment but it was close to the airport and there were some old rail like architecture. The hotel was pretty much flexible for changes, i asked that we be dropped off at the airport less than an hour notice, and they were able to provide service. The booking shows free breakfast but we were not told during check in or in the morning if there was, we went down and there was nothing served.

Overall, the room had a strong smoke smell and ashes were found on the floor around our bed. The toilet was not properly cleaned, found stains on the toilet seat and not flushed with smell. We have given our opinions to the front desk, hopefully they will improve their cleanliness of their rooms for future customers. Otherwise, it is 15mins drive to the airport and free airport transport is available from 6am.

The room’s cleanliness was subpar. Urine stains were visible on the toilet seat, suggesting it hadn’t been cleaned properly. The room had a strong smell of cigarette smoke, and cigarette ashes were scattered around the bed. There were also food stains on the table. Since it was late at night, we opted not to switch rooms for just one night. I’ve raised these concerns with the front desk and hope they take steps to improve the experience for future guests.