Jinjiang Inn Select (Jiaxing Nanhu Convention and Exhibition Center,Jiaxing Collage,Yaohan)

Facilities: [Hotel name] is like my safe haven during my days of wandering in a foreign land. When I first arrived at the hotel, I was a little exhausted from the journey. The lady at the front desk not only enthusiastically served me a cup of hot tea, but also thoughtfully helped me upgrade my room, which instantly lifted my originally low mood. The room has a wide view, overlooking the night view of the city. The lights are just coming on and it is beautiful. During my stay, the housekeeping staff cleaned the room spotlessly every day and left me little sweet notes to remind me of weather changes. The hotel also provides a free gym and laundry room with brand new facilities, which are very convenient to use. This unforgettable accommodation experience has made me more attached to this city. I sincerely thank every staff member of the hotel and look forward to seeing you again next time!

真不知道這個酒店有4.7分是怎麼得來的，實事求是硬件設施的確對得起這個價格，但是軟件服務真的是不敢恭維，凌晨預訂的酒店，特意提前給酒店去電話，告知預訂情況，酒店當時告知，酒店熱水系統的控温器壞了，沒有熱水，但是有温水，請看仔細了，是温水，温水，温水，本想天氣不是太冷，温水可以過得去，凌晨2點入住了酒店，2點30分準備洗澡，龍頭開了10分鐘，依然是冷水，沒有所謂的温水，電話前台詢問告知温水，確實冷水的情況，服務員衹是簡單的説了2遍“不好意思，不好意思”就沒有了下文，電話攜程，（言語之意，你要住就住，不住你退房）已經是將近3點多，攜程説您先休息，等第二天再去和酒店溝通，於是在沒有熱水的情況下，簡單用冷水洗漱了一下休息了，今天攜程客服電話我，告知酒店説了，如果當時退房可以退費，中午退房按正常收費，從頭到尾沒有任何一句帶有歉意的回覆，作為消費者來説，在攜程平台看到排行4.7分的酒店，都是本想相信平台的推薦，但是沒有賬單連基本的硬件（熱水，空調，席夢思）做不到，最起碼連句抱歉都沒有，真是萬萬沒有想到，今天發表這個評論，並不是想達到什麼目的，而是希望酒店實事求是，有就有，沒有就沒有，是就是，不是就不是，如果當時告知沒有熱水，試問一下，是不是我就不會去入住了，這個給人就是為了做生意，有欺詐的行為啊，從事情發生，酒店沒有説過任何一句抱歉的話，但倒是攜程一直在售後賠禮道歉，攜程把每一個客户當做真正的衣食父母，但是酒店的服務意識真做不到一點，望攜程在今後供應商管理上加強管理，不是衹要是酒店都能上平台售賣，不能拿進籃子都是菜，有的錢可以掙，有的錢不要掙。