I am now looking through the reviews and I realize that I am not the only one who has experienced this. good, I arrived at the hotel obviously it was not like in the pictures but I tried to get over everything, I also found cool people, like the boy from the bar Emilio who makes cocktails and is very nice and calm, I honestly don't know what he's looking for this disastrous staff. like others, we were promised a late check out, but of course it didn't happen, the reception called us saying that in 30 minutes we have to leave the room because it's not possible even though we had talked to another young lady before who he promised that we would be able to stay until 2 p.m., when I promise something I keep my word, but it seems that the same principle does not work here. I was rude, I know, and I'm sorry for that, I only yelled because I was nervous, but I was woken up from my sleep half an hour before I was told to leave the room, when I repeat myself, I was promised something. finally, the idea is that I don't recommend it and I feel sorry for people who really get involved there and want everything to be fine. this is not a 4 star hotel!