Karamay Red October Boutique Hotel

Due to the epidemic, the itinerary changed. I booked a room rate at 3 pm and wanted to cancel it before 6 pm. The front desk did not agree and asked me to add WeChat to tell the boss. The boss did not answer the phone. I asked Ctrip customer service to intervene and still did not agree to the cancellation. I also don’t agree with me paying liquidated damages. In short, I have to pay the room fee in full. Xinjiang has already issued a policy that no hotel can refuse guests to cancel their reservations due to the epidemic. Your hotel is awesome. I don’t agree to it. Moreover, the hotel is shabby and the bathroom is covered with quilts. There were unknown bugs and mosquitoes at night, and the quilt was still a thick winter quilt. It didn't cover the cold, but covered the heat. It forced the elderly living with me to catch a cold! The so-called 1.2 tatami is just a mattress thrown on the ground for people to sleep on! I will never go to this kind of environment again! Such a beautiful city as Karamay, to be treated like this by your hotel is really an embarrassment to the city!

Really comfortable stay, very nice, the front desk is very welcoming

房間環境很好，停車場方便，附近美食多，房間環境很好寬城，服務態度很好，服務人情，房間佈置很好，好評了。

環境不錯 吃飯不遠 前台小姐姐服務態度很好

房間衞生環境都好 地段也好，周圍有飯店都很方便

房間空間很大，乾淨衞生，設施齊全，隔音效果也很好，門口停車也是免費的，酒店周邊吃飯逛街也很方便，非常值得推薦的酒店哦~