Spa Hotels in Kasane

The customer service at this intimate retreat right on the Chobe River was out of this world. From the beginning to the end we were impressed. Super-friendly staff happily accommodated my request for vegan and gluten free food. The cook baked fresh gf bread, especially for me, brought us non-dairy milk, and they made breakfast plates of delicious cooked vegetables, potatoes, and seasoned baked beans, in additon to the the regular cereals, toast, and fruit, etc. They put together a lovley pre-packed breakfast for us when we had to leave early for a boat trip. Both breakfast and a 2pm lunch (set menu) were included and they made gluten free pasta for us for lunch. There was salad to to go with it, and we were set. When I needed an adapter for an American appliance one of the staff went out and bought one for the lodge that I could use. We were in the house, which is very spacious and has its own private patio overlooking the Chobe River where we could see all kinds of bird life. It was pleasant and clean and we had a wonderful stay there. The gardens are very nicely kept and there is an electric fence to keep unwanted animals out. There isn't a lot of room right on the property to take walks, but all the other benefits more than made up for that

I am a regular guest of Kwalape Safari Lodge for the past 5 years or so, I stay there normally 3-5 times a year both for work and pleasure. Always prefer them due to reasonable pricing and the chalets with balconies outside in the rich jungle atmosphere the lodge has. My last stay was the most terrible I have ever experienced (and there is always an issue, electricity, water or toilet not working). This time around, we were again woken up by their maintenance gardener at 6.28am who thought its the best time to blow leaves around the rooms and the campsite. This was the second time this happened on a separate trip. When I went to complain at reception, I was met with amusement from the receptionist on duty rather than an apology and assurance that it would be handled. On the 2nd day of stay, moved to a chalet room from the tent campsite but left early in the morning to go fishing. On return, we discovered no one had bothered to move our luggage from the tent to the new room. When approaching the receptionist, she called her colleague on the phone and mentioned me by my first name, ”Which room did you provide Bob?” right in front of me. This was a young lady probably 20yrs my junior who disrespected both my age and my guest status with this highly unprofessional statement which revealed to me that they were very used to speaking about guests (or at least me) in that way, too familiar. I quickly communicated my displeasure at her distasteful remark to which she giggled and laughed the entire time. Even when attempting to correct herself and refer to me as Mr. Hirschfeld to her colleague, the lady on the line had no clue who she meant until she had to revert to my name, Bob, again. This made it clear that I was the topic of constant chatter between the two. I then attempted to contact the manager whom I asked for the number as they are never present at the lodge. This was declined but instead receptionist said she would call her. I listened to the call and heard the manager rudely ask what does he want, to which the receptionist replied he wants to talk to you about the leaf blower incident from this morning. At no stage did I communicate this as the reason to the receptionist and I again, corrected her. The actual reason was to communicate my displeasure at being referred to by my first name. The response to the receptionist by the manager was that she would not talk to me then, which was Friday evening, but would rather call me back on Sunday. SUNDAY! After accepting a long list of abnormalities at Kwalape, this was the last and final straw to get this kind of treatment as a regular guest. Mind you I never eat at their restaurant which has the worst food in Kasane and the strangest meal combos I have ever seen. For years I have avoided their food and let them off this as I eat elsewhere for all my meals. If you want terrible food, poor customer service, absent management and to be woken up daily at 6am by leaf blowers and loud staff, THIS is

Great place, no doubt. Guesthouse is situated few minutes walk from the centre of Kasane, from Spar and safari agencies but in the middle of the residential area. There is a pool in the hotel, rooms are clean, equipped with air conditions and the fridge, beds are comfortable. Free wi-fi works good. In my opinion the best adventage is its Staff/Owners. So helpful and friendly, always smiling. No breakfast in the guesthouse but you can go for a short walk to the restaurants.

Sandpiper Villas Chobe in Kasane provides riverfront accommodations with an outdoor pool and garden. Free WiFi is available.Each unit is equipped with seating area, a flat-screen TV with cable channels, a kitchenette, dining area and private bathrooms. All units include a desk.Sandpiper Villas Chobe offers a terrace.Sedudu Gate to Chobe National Park is 4.3 mi from the accommodations. The property offers boat cruises, starting 1.9 mi up river.

When you stay at Masikiro Self-Catering Units in Kasane, you'll be in the suburbs, within a 5-minute drive of Cuando River and Kasika Conservancy. This hotel is 1.9 mi (3.1 km) from Chobe National Park - Sedudu Gate and 3.6 mi (5.8 km) from Impalila Conservancy.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.Cooked-to-order breakfasts are available daily from 7 AM to 10 AM for a fee.Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.Make yourself at home in one of the 5 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Rooms have private patios. Complimentary wireless internet access is available to keep you connected. Conveniences include desks and microwaves, and housekeeping is provided daily.

A stay at Liya Guest Lodge places you in the heart of Kasane, within a 5-minute drive of Kasika Conservancy and Cuando River. This guesthouse is 2.6 mi (4.2 km) from Chobe National Park - Sedudu Gate and 3.7 mi (6 km) from Impalila Conservancy.Take in the views from a garden and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.The front desk is staffed during limited hours. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.Make yourself at home in one of the 8 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.