Eldey Airport Hotel

It is not too much these days to expect a nightstand by each side of the bed, with a light and a place to plug in your devices, but they were nowhere to be found. We had to plug our phones in across the room and get out of bed to turn the lights on or off. The TV had a very small screen and no instructions. We could not figure out how to use it and gave up. The first time we stayed there we contacted them before we arrived and asked if we could check in early. They said OK, but it would cost an extra 40 euros. We agreed, although it was annoying as many other hotels, if the room is available, let you do it for free. So they added 40 euros to the bill, but when we arrived they charged us an extra 40 euros. If I had not noticed, we (and our friends who were also overcharged) would have not gotten a refund, which I had to request. We stayed there again, and I paid ahead of time through ***********. But when we got there they charged us again, and we did not notice until looking at the credit card bill a month later. Again they did a refund, but we should have not had to check. Stay somewhere else.

I had to spend three nights in this hotel after having interrupted my vacation, because I broke my leg in East Iceland. The staff were extremely serviceminded trying to help me out in many different ways. The manager Sigrun was very comprehensive and offered me all comforts in this unfortunate situation. Also the two front desk collaborators Karolina and Joanna were of great help to me and my family. The room was clean and well equipped. The breakfast was amazing with a wide choice of bread, buns, cakes, fruits and drinks. The position of the hotel is convenient if you need to be close to Keflavik Airport, the Blue Lagoon and the vulcanic area of the peninsula.

We were on a 5am wake up and needed a place close by for the early morning img start. Booked a quad room with young family. Unfortunately we had first room by the hot tub so noise went on until 10pm. Then at 12.30am a large bunch of school tour arrived and we’re so so loud for an hour. In the end I had to go out after the kids were woken up, hotel staff did nothing wasn’t until I bumped into their tour guide and teacher to tell them it was totally unacceptable. And it got finally sorted. The quad room was ok, bathroom basic. Unfortunately due to this I wouldn’t recommend staying here with a family and kids.