At Palette MG Road Ernakulam, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Continuously receive the support you require through front desk amenities such as luggage storage.Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room. Accommodations come equipped with all the conveniences required for a restful night's slumber.A selection of rooms feature linen service and air conditioning to ensure your comfort and convenience.A few chosen rooms are equipped with television and cable TV to ensure guest amusement. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as toiletries and towels, ensuring a comfortable stay for guests. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.
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6.5/10
Cleanliness6.5
Amenities6.5
Location6.5
Service6.5
All 39 Reviews
Surroundings
Airport: Cochin International Airport
(30.6 km)
Train: Ernakulam Jn
(2.0 km)
View on Map
Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Classic Room
1 Double bed
Non-smoking
Air conditioning
Private bathroom
TV
Electric fan
Room Details
Check Availability
Guest Reviews
6.5/10
39 reviews
Verified Reviews
Cleanliness6.5
Amenities6.5
Location6.5
Service6.5
Average for similar properties in Kochi
Most Mentioned
Guest User
October 28, 2023
The experience was bad. Wile booking breakfast was offered. At the time of check-in they told it is not available. Room lack maintenance. Check in kit was not provided. With this high price better hotels are available at cochin. Better look for other hotels if you are staying with family.
Guest User
October 23, 2023
The rooms were average with poor ac, no tea kettle tv channels all deactivated, restaurant is closed so no morning tea n breakfast, bar was operating and only served starters no main course, towels were old and finally there was no hot water in the shower.
Guest User
October 17, 2023
Room not clean
ac not working
tv not working
phone not working
no toiletries
no drinking water receptionist was new and didn’t understand anything
Guest User
October 15, 2023
Average stay it was experience. Room was neat but tv was not working and they didn't bother to check that too
Guest User
June 12, 2023
Rooms are poorly maintained and did not even have towels. No restaurant so no coffee no room service. Absolutely nothing
Guest User
May 21, 2023
I booked Harbour View from my experience a long time ago and due to its nearness to where I wanted to be in Ernakulam. But it was a total disappointment. The corridor itself was really bad with the floor coming up. The room then was even worse with the walls dirty and the bath tub peeling. There was no toilet tissue, no hot water and the fittings were coming loose. The main door's chain was broken. The single sofa was broken. The bathroom door was covered with what seems to be fungus. The room had not been painted for years.There was no room service and no coffee or tea facilities in the room. When I called to have a snack the reply was that it was a holiday for the staff.I decided to have a paid breakfast. There were just 2 other guests in the dining room. The food was pathetic. There was just one member of staff who served coffee to individuals from the kitchen in small paper cups such as being served by roadside vendors.Overall a horrible experience. I will never stay there again nor recommend it to anyone else.
Guest User
May 16, 2023
the bed arrangement was not so good for three people and also room service was also not good. i think amount given to the room was high as the room cant accomodate a family. in the bathroom also the bath tub was leaking and also mosquito bites happened the whole night.
Guest User
May 15, 2023
The room and services does not worth it for the money paid. There are no brush-toothpaste set and no warm water. The rooms are leaky and old
Guest User
May 19, 2023
The location is excellent. Good rooms. . Easily accessible to nice restaurants. City access
Services & Amenities
Most popular business facilities
24-hour front desk
Luggage storage
Restaurant
Wi-Fi in public areas
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Parking
Parking
Front Desk Services
24-hour front desk
Luggage storage
Languages Spoken
English
Hindi
Public Areas
Elevator
Safety & Security
CCTV in public areas
Fire extinguisher
Property Policies
Check-in and Check-out Times
Check-in: After 12:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
TypeAsian, Continental
Age
Fee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
Number of Rooms: 30
At Palette MG Road Ernakulam, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Continuously receive the support you require through front desk amenities such as luggage storage.Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room. Accommodations come equipped with all the conveniences required for a restful night's slumber.A selection of rooms feature linen service and air conditioning to ensure your comfort and convenience.A few chosen rooms are equipped with television and cable TV to ensure guest amusement. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as toiletries and towels, ensuring a comfortable stay for guests. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.
Frequently Asked Questions
What are the check-in and check-out times at Palette MG Road Ernakulam Formerly Harbour View Residency?
The check-in time at Palette MG Road Ernakulam Formerly Harbour View Residency is 12:00 and the check-out time is 11:00.
Are pets allowed at Palette MG Road Ernakulam Formerly Harbour View Residency?
No, pets are not allowed at Palette MG Road Ernakulam Formerly Harbour View Residency.
Does Palette MG Road Ernakulam Formerly Harbour View Residency provide breakfast?
Yes, Guests staying at Palette MG Road Ernakulam Formerly Harbour View Residency can enjoy breakfast during their stay.
Breakfast option(s): Asian, Continental.
How much does it cost to stay at Palette MG Road Ernakulam Formerly Harbour View Residency?
Prices at Palette MG Road Ernakulam Formerly Harbour View Residency are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
How to get from the closest airport to Palette MG Road Ernakulam Formerly Harbour View Residency?
The closest airport is Cochin International Airport, and it is about 1 hour from hotel by car (30.6 km).
What is the cancellation policy for Palette MG Road Ernakulam Formerly Harbour View Residency?
The cancellation policy for Palette MG Road Ernakulam Formerly Harbour View Residency varies depending on the type of room and booking conditions.