Top 5-Star Hotels in Koh Chang

Very nice hotel. The staff was friendly and attentive. The swimming pool was great, however the Waterslide was not working. The Jacuzzi in the room is not good as the water jet does not really hit on the body. Breakfast was very good. Location wise it is walking distance to most restaurants and shops.

Simply unprofesional and incompetent for an overclaimed five-star hotel in terms of service standards. I booked it for two nights for my father on his birthday. Called them up from overseas to see if there is any small birthday surprise available for a 71 year old travelling alone. Shame on the front desk staff : The front desk PROMISED a complimentary birthday cake prepared in his room before he checked in. Yet there was no cake at all. I had to make another long distance call to further inquire, they still insisted they did put one in his room. Eventually I had to ask them to send someone up to look for the cake in his room, that was the time when they sent it up.. I fully understand birthday surprises are only subject to discretion. I WOULD NOT MIND AT ALL if they decline it in the first place. But if it has been PROMISED, do it right, not in a way that the birthday guy had to do a cake hunt in the room for a birthday surprise.. Shame on the management staff : After such an embarrassment made to their failing level of professionalism over an avoidable mistake, they moved my father to another room with just a twin bed two days later.. First, I am aware of the policy that a double bed was merely a special request upon an extended stay, yet with a handful of guests visible throughout the week in still the pandemic time, was it REALLY fully booked enough to run out of just ONE double bed ? Second, the management should have applied the service recovery concept (if available, like a double bed..) to this guest with whom their own front desk staff had ALREADY embarrassed the hotel over a minor PROMISE that was under delivered with their lack of basic competence in simply delivering one cake. Not only this hotel failed at managing customer satisfaction, they failed even worse at restoring it after their own fault. I will NOT recommend this hotel to anyone with an occasion to celebrate. The depth of their professionalism is only limited to checking guests in and out, with a smile.

This place is heaven on earth! The welcome at reception sets the tone for the rest of your stay! We arrived with back packs from Pattaya and We were treated like VIPs. Absolute top class! Staff are amazing! Food was amazing. The rooms are outstanding and the local town is warm and friendly! The random visits from monkeys is an amazing addition! But be aware, they actually do creep up on you and open your room doors!! Staff aren’t joking! We’ve stayed on many islands and many places in Thailand but our expectations were exceeded here. The grounds are well kept, the surroundings are superb! My only disappointment was that the tides were high so we didn’t have any beach during our stay! (No fault of Sylvan!) I just hope the cost doesn’t get too high that they price us out of spending another break there next year!

Thank you very much for a fantastic stay. We have never had such good service before. From the cleaning staff to the head chef. Everyone will do EVERYTHING for you to have a fantastic stay. I also just want to mention the food - absolutely fantastic - haven't had better food in Thailand - and that also applies to the breakfast.

Such a good hotel, the score is so low ~ because I took my mother on this trip and wanted to go to some quiet resorts, this one was my first choice. Because it is far from the white sand beach, if you have a self-driving car on the island, I highly recommend you to live! ! Because it's so beautiful! ! The room is big and clean. Can't see the Chinese at all~ Stay in the hotel comfortably for two days, there are free boats to take you to the other side to play, and canoes for rent~ very good! ! It is highly recommended. I booked a big bed room, opened the door and found that the bed has to be 3 meters wide...very comfortable! Feeding the turtles every day, looking at the scenery, really comfortable. Without the hustle and bustle of the bustling area, since you are out on vacation, you always choose a few days away from the crowd. It takes 45 minutes to drive from the pier to the hotel~ Everyone should grasp the time~

The whole family went out during the rainy season, and basically soaked in wine. The service was good. Breakfast was served all day, from 7 am to 9 pm. You can order food at any time, and the variety is quite complete. The gym can see the sea, which is very unacceptable. The swimming pool has no lights at night, which is a bit incomprehensible. As for the room, the sink will make water everywhere when washing hands or face. The suite has a 270-degree sea view, but the room is not that big. Overall it is OK.

When you a stay at Coral Cove Beachfront Villa - Hotel Managed in Ko Chang, you'll be on the beach, just steps from Mu Ko Chang National Park and Klong Son Beach. This beach hotel is 3.8 mi (6.1 km) from White Sand Beach and 7.2 mi (11.6 km) from Klong Prao Beach.While the golfer in the family is out on the course, try one of the other recreational amenities offered, such as an outdoor pool.Continental breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.Featured amenities include dry cleaning/laundry services and luggage storage. Free self parking is available onsite.Make yourself at home in one of the 5 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries. Conveniences include phones, as well as complimentary bottled water and blackout drapes/curtains.

I checked before ordering but there were no reviews, and the pictures were a bit distorted, but it said it would open in 2024. I was still hesitant about whether to order. In the end, because this was the only way to meet the needs of all of us, I ordered with the mentality of giving it a try. Two buildings, I felt guilty all the way, afraid of stepping on thunder. It was a surprise after arriving at the hotel. The hotel is located on the west coast of Koh Chang. It is very quiet. It consists of 5-6 small villas in total. It is absolutely the same as the picture, and even feels more comfortable. When we arrived, the landlord and his maid welcomed us. To our surprise, the landlady was actually ********* and could communicate in Chinese without any problem. After we checked in, we learned that the landlord had just taken over the place and said that we were actually the first on their network. As a single guest😄, we were provided with free use of all facilities in the hotel. We also prepared barbecue grills and other equipment before we went out to play. All our needs were met during our stay. Due to time constraints, our whole family only stayed for two nights, but we felt like we were at home for the whole two days. The landlady and her mother were really hospitable. One moment, they gave us cashew nuts that they made personally, and the other moment, they gave us cashew nuts. The local Qingyou will give each child a large piece of chocolate when he sees it. To be honest, the landlord treated us like family during these two days. It is really a treasure place. I will definitely stay at their house next time I go there. I sincerely recommend friends who go to Koh Chang to visit their house to experience it!

With a stay at this villa in Ko Chang, you'll be within a 15-minute drive of White Sand Beach and Mu Ko Chang National Park. This villa is 0.2 mi (0.3 km) from Klong Son Beach and 0.9 mi (1.4 km) from Chao Por Koh Chang Shrine.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden.Featured amenities include dry cleaning/laundry services and luggage storage. Free self parking is available onsite.Make yourself comfortable in this individually decorated villa, featuring a kitchen with a full-sized refrigerator/freezer and a microwave. There's a private patio. A 52-inch flat-screen television with satellite programming provides entertainment, while complimentary wireless internet access keeps you connected. Conveniences include a separate sitting area and a coffee/tea maker, and housekeeping is provided on request.

First time book this hotel but many time visited koh chang. Hotel location is not really good in term of beach area. It is in between the exit point of a small cannel so whenever i want to get to the sea, i need to walk to the near by hotel to enter the cleaner water. Staff and service are excellent. Breakfast quality is pretty decent compare to other hotels that im visiting.