TUI BLUE The Passage

Was little problem with the room, I didn’t get the room that I ordered, But the management fixed it somehow and gave me another room still not what I ordered but it was okay.

We stayed 6 nights in a Deluxe Room and it was wonderful! The resort was not lacking in any way; the staff was friendly and helpful, the rooms were clean and comfortable, and the entire atmosphere was idyllic! We also highly recommend if you desire a stay away from the busy atmosphere of other locations.

The property is absolutely beautiful, too bad the rooms don’t match. The bed was horrible. Very lumpy and full of loose springs. The shower pressure was like a water gun and the water doesn’t get hot. It seems as though this hotel is understaffed. The staff was good, typical Thai service, but they all seemed so tired. I stayed 2 days and the same people worked all day and night both days. A lot of guests were sneezing and sniffling, when I arrived. 1 day later, I was too. I suspect there is a mold issue in the rooms or some other allergen present. I hope this place can reach its potential with updated rooms and more staff.

We have just returned home from a fantastic stay at the Passage on Samui. The hotel and Staff are truly excellent and do everything to make sure that your stay is as perfect as possible. All Staff on the hotel was fantastic but Cat and Ben in the restaurant was just further fantastic – catering to all our needs and just very pleasant company to be around and enjoy some small talk with. We stayed in a 2 bedroom "villa" with a private pool and that was simply just perfect for our family vacation, we had a small "kitchen" / lounge area besides the 2 bedrooms, where the kids often had dinner from room service. The private pool is not very large, but it was very easy and nice for the kids to quickly jump into the pool and when we wanted more the hotel offered 3 large pools on the hotel grounds. The hotel is right on the beach and right in front of the hotel the beach is clear of rocks and coral. - There are corals to both sides of the hotel and further out as well, which makes this beach very protected. When we stayed at the hotel the tide was out most of the day, which made the beach very shallow and not good for swimming, so for beach swimming we had to get up and complete this in the mornings. Everything about this hotel we will highly recommend, both for families with kids, but also for adults seeking a nice, relaxed vacation - there are plenty of room for both at the same time. The hotel is a bit away from everything else, so some kind of private transportation is highly recommended.

Nice hotel with nice view. Service was excellent. Nice beach

Very nice hotel very relaxing Trip staff and rooms very good