Nataly_Vladilenivna
March 5, 2025
When checking into the hotel, the receptionist said that they didn't see my booking and their hotel doesn't work with Trip and either pay (they have rooms) or it's not their problem. It was impossible to call support at that time, since it was night in Moscow. About forty minutes later, while I was trying to figure something out on my own, the receptionist said that they already saw the booking, but not the payment) there were still gray hairs on my head while she was calling her footstool - they saw the payment and checked me in, but my mood was spoiled for no reason. What it was - I still don't understand, either the receptionist's incompetence, since Trip doesn't book directly, but through other sites like Agoda, and she found my booking on a site I hadn't heard of, or there was an error in Trip, it's unknown. The hotel is very average, more of an economy class.
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