Guest User
February 13, 2025
It is a very eco-friendly and Thai-style hotel.
My child was happy because there were many trees, so he could see many animals and insects such as frogs, lizards, birds, fish, and snails!
The hotel pool is small, but it was heaven to eat while watching the sunrise at the restaurant right next door.
The staff were friendly and nice.
However, I checked with Trip.com in advance and found out that if you share a bed with a child, you have to pay an additional fee of 500 baht for breakfast, a total of 1,000 baht for 2 days, but
After checking in, the staff asked me to pay 4,000 baht for the additional fee of 2,000 baht for each child.
When I explained that I didn't make that reservation, they said they would give me 3,000 baht for 1,500 baht.;;;;
When I strongly stated that I didn't need an extra bed and that I would share a bed, they only asked me to sign the additional fee of 1,000 baht for breakfast. I was upset, and even though I had already asked the hotel and received a response, it was really unpleasant to have to fight like this while on vacation.
Even after asking and finding out in advance, I was tired and upset because I had to say the same thing and argue again.
I hope that you will take note of the inquiries and responses from customers who made reservations so that you can develop into the best hotel in Thailand where this kind of thing does not happen.
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