Ibis Budget Konstanz

I have never been so poorly received, I don't even dare to speak of a welcome, at a hotel reception after 9:30 p.m. Above all, I had the impression of disturbing the 3 people present, having not found a place on the Style side, I took a room on the Budget side. When I arrived, the reception on the Budget side was closed, with a simple note in German saying to go to the Style side for check-in. By the way, a shame for those who don't read German. Fact; I pass through the Style side through a corridor separating the two hotels. Without a polite word, she hands me a paper to fill out, and asks me for the prepayment of the room after saying good evening and asking to speak in English. I ask him for a parking space, no, the parking lot is full and gives me very vague explanations for finding a place around the hotel, then hands me my key, like it's okay, good evening, no explanations for breakfast, for directions to the room! I find my room, put my suitcase down, and go back to see if I can find a parking space, in vain. I return to the entrance on the Style side, since there was no more light on the Budget side, and as it turns out, my key does not open the door on that side. I ring the bell, and there I see the 3 people behind the reception, visibly very annoyed by my nerve for wanting to go through the wrong side to enter the hotel. I explain over the intercom that I want to go to the bar, which gives me entry authorization, otherwise.... As I pass in front of them, their look is very telling! The bartender, just as pleasant, ended up giving me a bottle of water in exchange for the voucher. Fortunately and despite very poor soundproofing between floors, the room is pleasant. I discovered that on the day of my departure that there was a breakfast room on the Budget side, that said, I took mine on the Style side without any problem. Initially, I had to request the issuance of an invoice, because it was not even offered to me.

Ich kann nicht klagen. Der erste Eindruck zählt. Sehr freundliche, kompetente und hilfsbereite junge Damen an der Rezeption und Frühstücksbar. Das ist schon mal ein Pluspunkt. Zimmer einfach aber modern, neu, sauber. Preis - Leistung topp. Leider leider halt nicht im Stadtzentrum. Dafür sehr ruhig. Ab 21 Uhr nur noch ein Bus aus der Stadt zum Hotel. Man kann nicht alles haben. Hotel aber sehr zu empfehlen.