Trigo Hotel Kuala Lumpur

Trigo Hotel KL is a newly refurbished property under the Trademark Collection by Wyndham. The hotel feels fresh and new, and you can still notice the scent of new paint lingering in the air. Though compact, it is well-equipped; the in-room TV system is more thoughtful and advanced than what many four-star hotels provide. However, there was no clear guidance on how to use it, so I ended up missing out on some great TV features on my first night, which was a little unfortunate. The room is clean, and the front desk staff are attentive and friendly. They offer clear and helpful explanations whenever you need assistance, and this is one of the reasons I’m taking the time to write such detailed feedback — I can genuinely feel the team’s effort and sincerity as the hotel begins its new chapter. One thing that truly deserves to be highlighted is the room’s internet speed. Both download and upload speeds reach around 50 Mbps, which is something many hotels in Malaysia still struggle to provide. This genuinely surprised me in a positive way. If there is one area that needs attention, it would be the soundproofing. Both the windows and the door could benefit from better insulation. I understand that external noise cannot be completely avoided in a city-center location, but improving the soundproofing of the windows and doors would significantly enhance the guest experience. This area is known for late-night street racing and modified-car enthusiasts, and the loud engine noises at 3 or 4 a.m. do affect the overall quality and image of the hotel, which is quite a pity. I sincerely hope the hotel team can address this major concern. With better noise control, I believe Trigo Hotel KL can elevate its standards even further. I’ve witnessed the effort and potential in this hotel, and I truly wish the business continued growth and success in the future.