Kunming Wanda Plaza Jiale Homestay (Kunming Railway Station Wanda Plaza Branch)

The hotel was newly opened in 2025. The hotel lift reaches every floor, room was good sized, very clean and hygienic with good amenities. The room condition dose matches the description as you can see on the hotel website. We stayed in the hotel for a few days and were very impressed with the level of service. Owners were friendly and helpful . Hotel is right in the middle of the prime shopping and eating district , just on the top of the subway station line 6 from airport line 30 mins) . Foods, supermarket and shopping just downstairs. There is good viewing from the apartment . I also requested late check out and it was granted this time (due to my flight was 21:30), the owner is so helpful and understanding . Owner's response is prompt when you contact him. I thoroughly recommend this hotel for those visiting Kunming City , Yunnan China.

Unfortunately, I have to tell you what really happened. The apartment is new, but if you're looking for a room on the 22nd floor with a beautiful view, don't expect to get it (despite a confirmed booking through Trip.com). As seen in the attached photo, upon arrival at the building (because there's no reception desk where you can discuss accommodation conditions. This is actually a major drawback. If there's a reception desk or someone responsible for the property or room, you can negotiate terms with them. In this case, you only receive a door code, and that's it). The owner only sends the door code (for the floor where he currently has available rooms). He sends this via chat on Trip.com. It's unimaginable to me that I received a message that, despite booking a room (which looked different) and, above all, was on the 22nd floor with a beautiful view, the owner informed me that I arrived too late that day (it was 10:00 PM) and said that my room had unfortunately already been rented to someone else. We were given another room on the 14th floor with similar amenities. Don't count on a Japanese toilet working. Only the flush works, but don't expect the same level of hygiene as with these types of toilets. The upward spray simply doesn't work; only the flush and seat heating work. The apartment is quite large and also has a second floor with a large bed. The shower was broken, and water was pouring from above in all directions.