Yuhang Hotel (Kunming South High-speed Railway Station)

The worst hotel in many that I've ever stayed in China. In particular, the attitude of the owner (male) was the worst. I don't usually review on hotels very often, but I'm going to list two of the main reasons for this so that people who are considering this hotel won’t feel bad in the future. The first reason (still acceptable) The first thing that surprised me when I first entered the room was that the atmosphere of the actual room was very different from the pictures of the room on the online site. I understand that the photos on the reservation site are just images, but I still felt that they were too far from the reality. For reference, I attach a photos of the comparison. I booked a cozy queen room. Also, the bathroom is quite small and toilet is not Western-style, as shown in the photo. I think it's good for you to understand this point before considering it. The second reason (the worst part) The next thing I noticed was that the windows in the room didn't close completely. Since it faces the main street, you can hear the noise from outside even at night. It was also winter, so a breezing cold wind came into the room. I noticed this as soon as I entered the room, so I went to the lobby to check with the owner to see if the windows were going to close completely. He came to my room, checked the window, and then told me, "This is by design." When I asked if the other rooms were the same, he said, "All the same," and then said in a strong tone, "If you don't like it, you can cancel it, but you will only get half the price." When I was confused, he insisted on canceling and refused to leave my room. Shouting in Chinese that I didn't understand, he forcefully tried to take me to the lobby for the cancellation procedure. However, it was already 9 o'clock at night, so I had no choice but to stay at this hotel with nowhere else to go. I felt that the owner's attitude was most oppressive and discriminatory that I had ever experienced. If you've read this review, I recommend you to also read the negative reviews posted by others. I can see that there are people who, like me, have had scary experiences by the owner. To the hotel's credit, I felt that the hygiene aspect of this hotel was kind of worth the price.(at least no bed bug) But with this cleanliness in this price range, you can look for any number of others. Aside from that, the attitude of the owner of this hotel was too harsh. There seemed to be a lot of positive reviews on this site, but I hope that there will be fewer people who feel as uncomfortable as I do at this hotel in the future. To the owner I think you need to rethink how you behave as a person before hospitality as a service industry. I hope this review will be of some positive benefit to yourself and your hotel management in the future. Thank you.

Room is really affordable and clean, really close from Kunming South Station and next to a lot of restaurants

The hotel staff was helpful and polite. The room was clean and the location was near to the train station