Jinbi Club Chinese Courtyard Hotel (Kunming Old Street Jinma Bijifang Branch)

The location is great, close to the city center. The room itself is okay, but the air conditioning stopped working at midnight. I called the front desk, and at first, the staff member asked me to reset it. She told me the air conditioning should be set to heater mode only (it was already getting hot at the end of May), so I reset it, and it worked for about 10 minutes before turning off again. I called the front desk again, and she agreed to come check. When she arrived, she tried a few buttons and claimed the air conditioning was working, but it was obviously unresponsive, no matter what she pressed. There was no sound. I asked her, "Are you sure it's working? There's no sound, and without the AC, the room is becoming unbearable." Eventually, she admitted it wasn't working and told me there was nothing she could do and asked me to sleep without AC. At this point, I raised my eyebrow and asked, "You want me to sleep in this room with no AC and no fan?" Only then did she agree to bring a fan to my room. It was around 1 or 2 a.m. by that time. To make matters worse, she blamed me for the AC malfunction, saying it was because I set it to cooling mode initially. While I understand she might not have been able to fix the AC, her response was quite unacceptable.

I was in Kunming for only 1 night. I stayed here due to the location. The location was great. Lots of local restaurants around the hotel. Room was good. Service was excellent. WiFi was good. Good place to stay.

The staff were friendly and polite. The hospitality was great. The location is a distance from the road where is we could take DiDi. Nevertheless, it's near to many tourist attractions and we mainly went by foot. The food around the area were great too. The hotel staff also pushed our luggage to the main road for convenience of taking DiDi. The vibe is quite traditional. If you like, it's great place to stay.