Heng Xing hotel

Very nice and helpful young ladies at the front desk. The quality of my room was subpar but maybe expected for the low price. The window of my room was jammed open and could not be fully closed so I had to turn the heat up. There were scruff marks on the walls and bedspring. Both elevators could use some renovation as they are damaged in the front. This room was quiet enough to have a good sleep

For its price this hotel is not bad at all. The bed is particularly very comfy and the premises are clean. One thing am very unhappy about is its claim that some rooms are non-smoking. I booked thinking that if explicitly requested, and I did request, to have a non-smoking room, we’ll be assigned to such rooms. But the rooms assigned to us reeked of smoking so I requested for a change only to be told by those at the counter that the hotel actually permits smoking in all its rooms, so it may be pointless to change because the same problem could arise. When I showed them that Trip.com indicates some rooms are non-smoking, they said that perhaps there’s a mistake because the hotel all along allows smoking in all its rooms. I don’t know whether it is a false claim on the part of the hotel, or on Trip.com but better not mislead. I would have not booked if I knew it’s a smoking hotel. As it’s already late and we’re all very tired and it’s cold outside, we just endured two nights of smoke scents barely masked by sprayed freshener🥴

Rooms were comfortable, but smelled terribly of smoke 😖.

Located close to Subway station. Many restaurants around but no laundry machine.

Very good service