Xiyueliang Hotel (Kunming Tongde Plaza Caidadian)

The hotel feels much better. It is one of the very, very, very good hotels. It is my first time in Kunming. I bought it online and I like it very much. I went there with my friends. My friends also like this hotel very much. It is quite good. There is also a free laundry room and a free foot bath. It is very, very good. I must come to this hotel again next time! !

The hotel has just opened and is quite new. The location is also good. It is in a complex building. There are shops and restaurants downstairs. There is a Tongde Plaza nearby, so it is convenient for eating. Come to CUFE to visit your children and you can walk to the school. It’s only about ten kilometers to Dianchi Lake. I booked a deluxe double room with two 1.5-meter beds. The room was relatively large, with new facilities and good and enthusiastic front desk service, which deserves praise. The breakfast is average with few varieties. It would be better if it could be improved. A small suggestion is that the bathroom should be equipped with racks to store clothes and towels, which will be more convenient.

Overall it was a good choice. I booked two twin rooms, but they were not connected together. Only the deluxe twin rooms were together. The front desk was very helpful in upgrading the room after staying for one night. , Hygiene is also very clean, the room is very spacious, the attitude of the waiter is very good, the hotel lobby provides hot water, lemonade, ginger tea, and ice cream 24 hours a day, which is very convenient and hygienic for travelers who need to make tea or take medicine. Breakfast types There are many and the taste is very delicious. It is a good hotel and worth recommending.

The room is very clean, with rich lighting types, welcome fruits and desserts, and free porridge and snacks in the evening. I booked two 1.5-meter rooms, and it was easy to live in two large and two small rooms. There are also drinks such as ice cream and ginger tea milk tea at the front desk. Surrounded by a shopping mall, there are many places to eat and fruit and milk tea shops. Shopping is very convenient. A very satisfying stay. I will stay here again next time I come to Kunming.

The hotel I stayed in this trip was the worst. There was no soundproofing at all. I was sleeping soundly in the morning, but I could hear the conversation in the corridor clearly. What kind of hotel special porridge is there? One of the people who didn't drive all day thinking about soaking his feet said there was no foot soaking bucket. Good reviews are all expected. The water in the house is like a child's urine. It's hard to take a bath.

This hotel is the one with the highest occupancy rate in Kunming. Previously, the service attitude and the cleaning lady's attitude were relatively good. Last night, after my wife checked in after booking a room, she found that even the door lock was broken (after observing several rooms, several door locks had this problem), and it was almost impossible to lock the door. When we went to the front desk to negotiate a solution, the front desk staff replied: Our rooms are full and we can't change them, so just cancel your order! Retired? Not only was the door lock broken when we checked in late at night, which affected our safety, but we were even asked to check out when negotiating to resolve the issue (the online platform showed that most rooms were still available at this time). As it was already midnight and I was exhausted after a day of work, I just wanted to wash up and rest as soon as possible, so I had no choice but to cancel the order. However, as the platform showed that I had already checked in, I was unable to check out normally. The hotel asked me to tell the platform that I asked to check out because "my itinerary changed". The hotel, which is at fault, completely put the blame on us? After a long delay, I finally checked out. I chose to change to the nearby Atour Hotel. After arriving at the hotel, I got a free room upgrade, a breakfast, and the check-out time could be extended to 6pm for free. I would like to ask, why is there such a big difference in service attitude and efficiency in the same service industry? Just because I'm a female staying here, I'm easy to talk to? Or should the hotel order food based on the customer? I advise everyone to avoid this hotel.