Casa de Hilario

The marriage of Canarian architecture with funky art is unique and interesting. It is located on the outskirts of Yaiza in a beautiful spot; the view from my room was enjoyable. Check-in experience was a horror, as I arrived at noon to a "ghost" house in an isolated area with nobody answering the bell nor the phone. Without informing me, it turns out that the check-in person is based in its sister hotel La Casona de Yaiza, at the opposite end of the town; this procedure is truly inconvenient and not customer friendly. Nonetheless, the staff are friendly and responsive when called upon for the problems I encountered. But it is the nightly rate charged here than render this place an excellent value.

Stayed at this hotel when our flight was cancelled late one night managed to booked around 10.30 pm spoke to a lovely lady who spoke English we communicated through WhatsApp she explained how to get there where the keys would be pictures explaining where the room was For that time of night it made a stressful night a lot easier for us We had a lovely continental breakfast in the morning booked a taxi with a lady who was doing breakfast Taxi came on time I would say they went above and beyond to help us Thank you

Stayed in one of the suites… Quirky furnishings and decor in the room and bathroom…the volcanic rock bathroom was amazing…Outside there was a nice private terrace with table and chairs but only 1 very old and worn sun lounger. Breakfast was delicious and plentiful but the lack of availability of coffee and tea before breakfast service was surprising given that there were no facilities in the room to make any. There’s a lovely communal lounge and outside tables and chairs, there’s a communal fridge with a basket per room for your own personal goods so in the evening it would have been perfect to sit and have supper and a drink but there were no glasses, plates, cutlery to use… they were all locked away in cupboards until breakfast !!!! Hilario is in such a beautiful quiet location, perfect for exploring the island but sadly it’s lacking in simple things and a personal touch that are always available everywhere else we have stayed. We had no contact from the owners after our arrival. Given that we paid 117 euros a night for 7 nights we feel our experience wasn’t what we expected or value for money.