Nongken Hotel

The location of the hotel is easy to find. Parking is convenient. There is a free parking lot. The front desk service attitude is very good. The room is clean, comfortable and fully equipped. It is a good choice to stay in a hotel.

The room was very good, but the staff's attitude and professionalism were extremely poor. Due to the staff's mistake, the room was used as a conference room. I brought breakfast and lunch, but only used breakfast because I had to return the tickets for lunch in the morning because I had to catch the high-speed train in the morning. I gave it to the restaurant. Two days later, the staff called us and told us that we were staying in the wrong room. They said that we were staying in the wrong room and asked us to transfer the money. They said that the meal would be fine. The attitude was extremely bad. I was confused, even though we were in the hotel. When we paid for the reservation online, they told us that we had a free room. When we checked out the next day, the staff didn't mention it. As customers, we don't know their internal room arrangements and the difference between conference rooms and other rooms. Because I booked The room I was given was a twin room, and the room I was given was also a twin room. I didn’t check clearly that we had booked the room in advance and didn’t understand the incident. I was speechless and had a very poor experience.