Ibis properties in Lanzhou

I stayed at this hotel several times last year. It's close to West Station, and while the facilities are average, the service used to be great. This time, however, the biggest impression was that the service has really gone downhill; it felt like a small guesthouse rather than a standardized chain hotel. I arrived in the morning, and the front desk staff didn't even ask what room type I'd booked, just flat-out said there were no rooms available and I couldn't check in until 12 PM. This isn't the service I'd expect from a HUAZHU hotel.

[This hotel is absolutely amazing! Perfect attention to detail, an unparalleled experience!] Without exaggeration, this is the most satisfying stay I've had in recent years! I can't help but rave about it! 1. Incredibly attentive service: The front desk service is impeccable. Every staff member greets you with a smile and proactively offers assistance, making you feel like family. It's incredibly heartwarming. 2. Amazing breakfast: I have to give their breakfast a special shout-out! Not only is the variety extensive, but the taste rivals that of top restaurants. The ingredients are fresh, and I wake up early every day just for breakfast! 3. Superb sleep quality: The quality of the bedding is immediately apparent. The perfect balance of firmness and softness, along with excellent soundproofing, completely cured my sleep problems, allowing me to sleep incredibly soundly. 4. Superb location: Located in a prime area, it's incredibly convenient for shopping, dining, and getting around. Most importantly! The free shuttle service and huge parking lot are a godsend for travelers—so incredibly convenient!

IBIS is an international budget hotel chain brand under the French AccorHotels group, with standardized service and geographical advantages as its core competitiveness. The brand operates over 800 hotels in 40 countries worldwide, and in China, it expands its market through cooperation with Huazhu Hotels Group. Hotels are equipped with standardized facilities such as King Koil mattresses and 24-hour coffee and beverage service, while branches in northern regions have heating systems to meet the needs of different climates.

The hotel rooms are spacious, well-planned, clean and tidy, the breakfast is rich, and the parking lot in the courtyard is super large. This is my second time staying at this Ibis hotel in Lanzhou. The hotel service is very enthusiastic, and they also prepare intimate hot drinks for travelers in the evening.

The hotel is clean and tidy, the rooms are spacious and bright, the bedding is comfortable, the sound insulation effect is good, and the rest is very safe. The front desk service is warm and thoughtful, the check-in is fast, the surrounding transportation is convenient, the facilities are complete, the price is very high, the overall experience is particularly good, and I will choose to stay next time.

The room is clean and comfortable. It is cleaned every day. The breakfast buffet tastes good. There is a bus station nearby. The transportation is convenient. It is not far from the scenic spots you want to visit. It would be even better if the TV in the room can project the screen~

Very clean. It would be even better if the pillow height could be improved, as I can't sleep on high pillows.