Atour properties in Lhasa

My trip to Lhasa with friends and our stay at Atour Hotel exceeded our expectations! The room was clean and tidy, and the diffused oxygen supply and humidifier were thoughtful touches that helped alleviate altitude sickness. The front desk staff were warm and attentive, proactively helping to introduce nearby attractions. The hotel is quiet, conveniently located, and well-equipped, making it a high-quality accommodation choice for your Lhasa trip. I highly recommend it to anyone visiting Tibet!

Great location, only a 10-minute walk to Jokhang Temple. There are plenty of good restaurants, shops, and various outdoor/hiking brands nearby. I really liked their bedding (not just the pillows, but the bed itself felt like it had a memory foam topper, very comfortable). The bath towels were all individually sealed in plastic bags, which felt more hygienic. I paid extra for breakfast, which was standard quality, but the absolute best part was that their 6th-floor restaurant offers an amazing view of the Potala Palace. There's also a small rooftop terrace above the restaurant for taking photos :)

The bedding at Atour is quite good, but the service is just so-so. They upgraded my room for free, and it's fairly spacious. I'd say it's neither good nor bad, just average. The price doesn't really match the decor.

Pros: First time visiting Lhasa, and the room facilities are brand new. The diffused oxygen system is a great touch, and the view is absolutely fantastic – you can gaze at the Potala Palace right from your bed. The parking lot is huge, and you can access Barkhor Street directly from the back door by just swiping your room key. Areas for improvement: The WeChat contact for the butler service, which comes with the room key, was very slow to respond after I added them. It might be handled by the front desk, but if they want to promote a butler service, I’d suggest having dedicated staff for it.

An excellent experience! The breakfast spread was fantastic, and the front desk staff, Chenghuan and Caiyun, were incredibly attentive. The cleanliness was also impeccable.

This business trip was my first time to the plateau. It was originally just an ordinary trip, but it became my most unforgettable stay experience. When I first arrived at the hotel, the warm smile of the girl at the front desk made me feel very friendly. When checking in, she noticed that my face was not very good, and immediately sent a cup of warm sweet tea, and thoughtfully arranged a well-ventilated and sunny room for me. Late at night, I suddenly felt unwell. I used to come and go to the plateau frequently for business trips. This time I probably caught a cold. It was snowing in Lhasa. After that, I quickly contacted the front desk, and the duty manager quickly arrived with the staff. They were professional and calm. One helped me adjust the pillow and body position, and the other gently patted my back to help me breathe. After I felt more comfortable, I felt that I didn’t need to go to the hospital. What touched me most was that they were afraid that the room’s diffuse oxygen supply was not enough, and they also thoughtfully pulled the oxygen tank. It was so thoughtful. The next morning, the doorbell rang gently. I opened the door and found that it was the girl at the front desk who personally brought the breakfast tray, which was filled with porridge, side dishes and steaming sweet tea. ”I was afraid you might feel uncomfortable, so I sent it directly to you,” she said softly, ”Just tell us if you need anything.” Every day after that, I could always hear a gentle knock on the door at a fixed time. Sometimes it was fresh fruit, and every time it was accompanied by warm greetings. Before leaving, the girl at the front desk specially wrote down my return time and helped me call a car in advance. She stood at the door of the lobby with concern in her eyes. At that moment, I suddenly realized that real service is not about form, but about caring from the heart. In this strange city, I met not service staff, but a warm presence like family. Thank you for interpreting what true hospitality is with your meticulous care. Such warmth is worth remembering forever. Next time I come, this will definitely be my only choice.

During these few days in Lhasa, I really felt the feeling of home in this Atour First of all, every young man and woman at the front desk is young and enthusiastic. They can respond to any needs very actively and quickly. I used my membership points to exchange for a good night milk for my child. In the next few days, as long as our family returns to the hotel, the thoughtful staff will specially bring us a cup of warm milk. Secondly, it is very troublesome to wash clothes on a long trip. But Atour's laundry room is professional and clean. You can achieve the freedom of washing and drying clothes every day. You can also entrust all to the front desk. Every day when I return to the hotel, I get clean and fresh clothes. It's so happy The only thing that is a little shortcoming is that the room is not big. But in this area of ​​Lhasa, at this price. This area is acceptable

Nice and clean hotel. Staff service was good. Realising mybson birthday they even sent flowers. Great location as well.