Linthicum Heights Hotels with Wi-Fi

Customer Service with a smile. From the moment the shuttle picked me up, I was transported back to a time where service was personal and positive. Lay, the driver welcomed me back to Baltimore and engaged in an lovely conversation taking us back to our DJ days in the Baltimore club circuits. Lay epitomized what excellent service is with a friendly, welcoming attitude. Upon my arrival, early am, my room was not ready as I arrived on a redeye from the west coast. Kawan, at the front desk, handled the situation like a champ, she offered me a complimentary breakfast voucher, while she finds an available room from the early checkouts. I grabbed a few breakfast items and before I even say down, Kawan appeared with my room keys, and a huge smile! Lay and Kawan restored my faith in excellent customer service and turned a day that had the potential to be difficult (Redeye, jetlag, schedule) into a great way to start my week on the east coast. Kudos to both!

I arrived at BWI at around 11:40pm and rushed to call the shuttle from the hotel as they informed me earlier that if I didn't call by midnight, I'd be on my own to get a ride to the hotel. I was stressing as it was the first time I ever traveled alone. I called them at 11:50pm whew!! but plenty of time before 12:00am. So I thought, first they put me on hold... then hung up, next call... No answer and hung up. Now I'm spazzing. Finally a shuttle will be there in ...15-20 mins huhhhh?? so there i am standing alone at midnight by myself ( a 55 yr old woman) half hour goes by... I call hotel again and not easy for someone to answer. Oh the shuttle got full I was told so they have to send another one, REALLY so another 15 mins go by no shuttle, half hour later, I see the shuttle, here it comes....and flys right by me as I'm screaming STOP!! around she goes, 10 mins later she's finally here at 1:15am and then says she's been there. they told her DOOR 15 I said I was at LOCATION 15. Mad before I even got to hotel, once there..a cooler full of sodas to buy and not one DIET soda..I'm going to bed. No blanket? just sheets I was cold so I went to front desk to ask for a blanket, Sorry their locked up, heres some more sheets. In all fairness they looked to be very short staffed. and the room was clean but not worth the price

Quite good, staying at one o'clock in the morning, the bed is a big decoration and a little modern. The downside is that the breakfast at the restaurant was very poor. I walked two blocks to eat breakfast. Suitable for temporary stay for one night

I am a 19 year old software engineer who verified the check in age at this hotel by phone with the reservation number and the hotel directly as 18. I went to check in and the clerk told me it was 21 and I had to convince her to let me stay! Ridiculous! It's also hard to get a seat on the airport shuttle. I had to pay both ways.

You know that experience when you notice something wrong with a hotel room and you think, ”Oh, that's no big deal, I can live with it,” so you unpack and get settled? But then you notice another flaw, and another, and another. That's what happened to our family at this hotel. I noticed the chip in the enamel on the bathtub right away, then later the hole in the wall by the towel rack that was never repaired, then the missing bar on the security door lock, and finally the lack of a stopper for the bathtub drain (this time I went down to the front desk to get one, none available, was told to use a washcloth). Are all the rooms like this? Not willing to take a chance, will go to a different hotel the next time we need to stay near BWI.

The room structure is unreasonable, and the bathroom shower can't be fixed. Service and breakfast are OK, the gym is small, there is no equipment, the key is the smell. There are a lot of equivalent hotels nearby, it is not recommended to choose this, it is a relatively poor Spring Hill.

After arriving to BWI at 4am from an overseas flight I called HI BWI Airport hotel first, but they were completely booked. I called 6-7 other nearby hotels with no luck. When calling hotel #8, I received a call back from Teshiya asking if we still needed a room. After 2 days of traveling, we were so thankful she called back when she found a room. The shuttle arrived and took us to the hotel so we did not have to sleep in the terminal. Both shuttle drivers, M&M (night shift) and the gentleman (day shift) whose name I cannot remember, were very friendly. We were given late checkout so we were able to sleep an extra hour. The room was dated but it was clean and very spacious. Breakfast started at 6am and had good options. So close to BWI with a shuttle, good breakfast, nice employees, and decent military/gov rates. Would definitely stay again if flying into BWI.

I looked at all the BWI airport hotels carefully before booking, and decided that the Westin was probably the best. Now having stayed there I'm pretty sure I was right. The place is clean and modern, with a spacious lobby and updated design in the rooms. The blackout curtains are some of the best I've ever seen: I woke up at 8:30am convinced it was still the middle of the night. The bathroom has a great shower, was clean and fully stocked with towels. Really everything I could have asked for.

This hotel has no breakfast, $18. It doesn't matter, but the black waitress is a bit low.

I’ve booked my stay at this location for many years. I love the convenience and helpfulness from the staff!