Mercure Hotels in Liverpool

Amazing location. Can be a little noisy depending on the room your get, i.e. at the front of the hotel or first floor, but speak to staff if you really need a quieter room, if they can they will accommodate you. Friendly staff. Comfy beds, spacious rooms, great decor, feels like at home! Great wide tv! Very well thought throughout. Love it and this chain is my preference and recommendation anytime a friend will visit Liverpool! 🙌🏽

I was very happy with my stay at this hotel, especially as my family and I were unfortunately left in the city after we missed our last train. The staff were very accommodating, and we were given a free upgrade to the executive suite after a mishap and explaining our situation. The room was absolutely beautiful, spacious, very well ventilated, and clean. The towels were extra soft, and there was more than enough to accommodate my family. We received cosy dressing gowns and slippers. We had extra pillows in the bed, and it was extremely comfortable. The bathroom amenities were divine, too. The shower room was a great design with very good lighting. The location was perfect, under a 10 min walk from Liverpool Lime St rail station.

Firstly the bad points- *The Carpark was full of old furniture from the hotel and empty beer barrier preventing you getting parked, *The hotel has turned into more of a party venue hotel rather than the beautiful hotel it was when I last came with my daughter 2018. *tap in the kitchen area in our room only let out hot water and unfortunately the room stunk of what I could only describe as a sewerage smell? Whether the drains needed maintenance I’m not sure but I I just sprayed some deodorant around to help make it not smell quite as bad because I was so tired I didnt want to have to swap rooms. *There was also no phone to call reception which I found strange and the remote for the tv was missing the back of it. I put all this bad points down to the fact that when I previously came it was owned by someone who really cared about the maintenance and reputation of the hotel but now I’ve found it’s since been sold it seems the new owner isn’t as bothered and all what the shankley represented before eg, maintenance, luxury, football themed has kind of turned more into a tacky themed hotel and doesn’t feel classy anymore. I’d probably not stay here again as it’s not the same as it was and just the whole feel of hand hotel is different. It’s not the best if you have come with kids as there’s lots of drunken guests in the hotel and it’s noisey but thank goodness it’s a large hotel as you don’t hear the noise from downstairs. We were on level 3. Our room was lovely and big with a large double bed and 2 twins pushed together, a kitchen area with tea bags and coffee (no biscuits but that didn’t bother us as we had snacks with us The upsides were- *Staff were pleasant, *breakfast was amazing with everything you could possibly as for, *hotel was mainly quiet on the 3rd floor, room was on the whole clean and had a hair dryer, iron and ironing board with a safe. * . The bathroom was lovely especially the bath as it was a jacuzzi with a waterfall shower. Everything was clean from what I could see.

With its large rooms and high ceilings you could tell this hotel once was very grand place to stay but it is now rather dated and not the cleanest. However, it did the job for a night’s sleep following watching Liverpool win 2-0 against Villa 🎉 and was really a handy location because it is just around the corner from Liverpool Lime Street Station.

I stayed in the standard room for 5d/4n and I was very satisfied overall. I moved to a private room from the dorms and I think it was a very good choice. I enjoyed the desk and private bathroom and the bed was very comfortable. I was also happy that they provide a small heater for colder nights. Midway through my stay, I finally found the kitchen downstairs and used it for heating up very small minor things . I appreciated the cleaning staff and their effort in keeping the kitchen clean. It is hard to do with a building full of people! 🙂 well down! Check out was super fast and no-fuss. Thanks for keeping things in tip top shape!

Nice breezy walk over at the dock, not too far from OneLiverpool, the shopping and easy access to find food. Staff is moderately friendly. In room amenities is of average but the basic is there. Was disappointed that my in room safe were not functioning. WiFi connection is good, never disappoint me as this is one important factor that I believe is for everyone in this era. Overall, value stay and would recommend if anyone looking for stay.

Clean rooms, with amenities (supermarket, laundromats, restaurants nearby). Near the James Street Station and the pier heads as well. Overall an enjoyable stay and would likely return to Staycity next time round

Location is fantastic if you come by train, if you drive then that's perfect too. Free parking right next to the hotel, just fill your registration in on check-in form at the hotel. Confirm number of nights stayed on departure at reception, drive out, what could be simpler. Needed to stay longer, booked with trip the same room type, spoke to reception who updated my card to stay in the same room. Increased stay again, same routine and outcome. Staff at hotel and car park and friendly, approachable and helpful

We came here to celebrate my sisters birthday. I have a disability so asked for a accessible room. Well all i can say is wow!! The room was very big, with a full wet room with slip mats, plenty of towels with shampoo conditioner and shower gel, (which wasn't the cheap stuff) a fridge microwave sink coffee machine kettle were all in our room but cleverly hidden in what looked like wardrobes. Staff were outstanding in every way. We arrived with a card and chocolates on our table wishing my sister a happy birthday, Monday to Thursday they have an hour of free win or soft drinks in reception. The hotel was spotless lifts working at all times, we were close enough to all the bars and shops yet didn't hear any noise when in our room resting. I would highly recommend this hotel and if I'm honest Liverpool itself what a lovely lovely city!!! Will absolutely be coming back to this hotel in the future.