Popular Lonate Pozzolo 4-star Hotels

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Booked at the last minute after our flight was cancelled at 8:30pm. Took a taxi from outside the airport for the short drive, which cost €20. On arrival, check in was processed quickly, and the room was a good size, with a good bathroom and all appeared to be clean. However, the bed was incredibly hard - and I'm a fan of a firm mattress! This meant for a largely sleepless night. No air conditioning in the room, so fairly warm, but fortunately not uncomfortable warm. When I checked in I asked about the shuttle service to the airport, which I was told departed every half an hour, but needed to book in advance. Booked for 5am and asked how much it would be and was told ”about €20”. Check out at 5am was quick and easy (be aware they retain your passport after checking in, but this isn't unusual for Italy). The shuttle service was there waiting, which was great. I tried to confirm the price with the shuttle driver, and he pretended to not understand. We shared the shuttle with one other person from the hotel. On arrival at the airport it seemed that he wanted to collect €20 from each person. I was only prepared to pay €20 for the two of us - not €20 each, and the other person didn't have any cash on them (he wouldn't take card). Fortunately he accepted the €20 I paid and left at that. On reflection, I would prefer to stay at a hotel that provides a fixed price shuttle that they operate themselves - one other I saw did a €5 per-person shuttle service, which if I was in this situation again I'd book. With the time pressure of a last minute cancellation, you don't get to do too much research before booking! So overall, the hotel itself was acceptable - just a shame about the bed. But the cost of getting to and from the hotel was disappointing.