Andy P
November 10, 2024
The building is lovely, the location is great. But... the breakfast room is too small. There is no room between the chairs to get to or from the buffet, so you constantly get nudged in the back of the chair. We booked for room and breakfast. Of course you have a look at the hotel on line and it has a breakfast menu, headed by a Full English Breakfast. When you sit down you are asked if anyone has explained breakfast? What you are entitled to is the buffet (croissant - when there were any out, glass cup of fruit,) coffee/tea and two eggs how you like. The full english is not included and would cost £26 if you want it, you cannot trade in your buffet breakfast against it. You can forgo having the breakfast you have paid for (no refund) and pay an additional £26 if you want. Given that you can stay in hotels for a third of the price and ghet a full english included this seemed very mean. We were on the top floor and had to go up and down a smallish (13 or so steps) flight of stairs. These were quite small, narrow and curved. Unfortunately as its christmas season the bannister was completely wrapped in artificial xmas tree branches, baubles, ribbons etc which made it impossible to use the bannister, this made coming down the stairs rather uncomfortable.