The Rembrandt

It is an old four-star hotel. You can feel the creaking of the floor through the carpet. The facilities and hygiene are completely fine. The location is also good. It is close to Natural History, VA Museum, Science Museum, Harrods, Imperial College (very small, not recommended), etc., and it is within walking distance. Their service staff are very friendly and will greet you in London accent. On the first day of breakfast, our child stood next to the coffee machine looking for the button for hot chocolate (the hotel we stayed in before had coffee and hot chocolate all in one machine). The waiter took the initiative to ask, and after learning that the child wanted to drink hot chocolate, he took the initiative to go to the bar at the door and make a cup! Very considerate service! At breakfast, I found that the restaurant was mostly British elderly people.

It's close to tourist attractions and especially convenient to use the subway. Highly recommended!

I'll persuade everyone to leave! The biggest failure of this trip to London was booking this hotel. Calling it a hotel is the biggest affirmation of it! Except for the good location, there is nothing else good, especially the front desk girl who only listens to the boss's arrangements and the arrogant and rude red-haired ***! The hotel has no service, no good environment, no delicious breakfast, and I can tolerate the musty smell in the room, but I prepaid 1,500 pounds for five nights! As a result, because I checked in two days later, I was asked to pay another 75 pounds on the spot. I had just got off the plane and had no cash with me, so I had problems with swiping my card. They wouldn't let me enter the room and asked me to wait for my husband to come back and pay 75 pounds before I could enter (my husband took the children out to visit the museum)!!! And the red-haired woman was arrogant throughout the whole process! Finally, I got angry on the spot and she opened a card for me, but emphasized that the 75 pounds must be paid on the same day! I think it's ridiculous. Does the hotel lack this cash flow or suspect that I can't pay 75? ? ! The most annoying thing is that she blocked my husband's card privately. My husband couldn't enter the room when he came back with the children!!! We went down to ask, but the little girl still refused to admit it. In the end, we found out that it was the red-haired *** who did it. They didn't even apologize!!! Finally, I was very angry and asked for an apology, and the little girl just said sorry! And then nothing happened. The red-haired *** never said sorry. I know Ctrip will not deal with this matter, but I just want to remind those who want to book this hotel, please stop! Don't book!!! I will also continue to complain to the official website of this hotel and fight for justice!!! What era is it now? How dare they bully the Chinese like this? !!! (There are no photos of this kind of hotel, and it is not worthy of me taking photos)!