Best Western Mornington Hotel London Kensington

The hotel is good and has some issues like a poor wifi and a fire alarm that can be problematic. In overall is a good option for London.

The room location was perfect until you hear people going up and down the corridor most of the night and then hoovering the main reception at 8.30am which was right next to us. They don’t cater for people that can’t have caffeine which was disappointing

The hotel was really fine 7/10 The issue was the sink size is really small which barely washing Your hand and face without splashing the water .

Hotel location really excellent and hotel cleanliness very up to standard too however room and shower really too small for a normal adult, it would be great if the hotel provide toothbrush and tooth paste.

Booked an Executive room based on reviews saying the standard rooms were very tiny, but when we checked in, we were assigned a very tiny room on the 2nd floor. The a/c wasn't working even after the front desk reset the system from the central control, so I went to look at another room in the basement which was slightly bigger or at least a less weird shape. But alas, the a/c wasn't working in that room either! Finally we ended up in yet another basement room that was slightly smaller but still a decent layout, which had an independent wall unit a/c (not centrally controlled) and it worked perfectly, so we were set. The room was facing the street so you could sort of see people walking by above you, which didn't bother us because the sheer curtains were always drawn. The staff at the front desk were patient with trying to resolve our problem but I would have appreciated a bit more proactive problem-solving on their part. Breakfast was very nice in a cute bar/breakfast room, good enough spread of continental breakfast plus cooked to order dishes.

I had the pleasure of staying at the Best Western Mornington Hotel in London and I couldn’t be happier with my experience. Situated on a charming street, the hotel is surrounded by a plethora of restaurants, grocery shops, and convenient transportation options, including a train station and a bus station that can take you anywhere you desire in the city. The hotel itself has recently undergone renovations, and though the rooms may not be spacious, they are thoughtfully designed to maximize comfort and functionality. The compact size did not hinder my stay in any way, as I found everything I needed within reach. What truly sets this hotel apart is the exceptional level of care and attention provided by the staff. Jessy and Dani, in particular, were outstanding in their commitment to ensuring the guests’ satisfaction. Always wearing a warm smile, they went above and beyond to make me feel welcomed and comfortable throughout my stay. Their genuine hospitality made a lasting impression on me and played a significant role in my decision to extend my stay beyond the initial four days. As a first-time visitor to London, I am grateful to have chosen this hotel as my base. The combination of its prime location, recent renovations, and the remarkable service provided by Jazzy and Dani made it an easy decision to prolong my stay. I would like to express my heartfelt gratitude to Jessy and Dani for being a fantastic team and for contributing to my memorable experience at the Best Western Mornington Hotel.