Pet friendly Hotels London

I was really impressed with the decoration and vibe of this hotel. It was stylish and very cool. Comfortable bed, big TV and good breakfast.

We are 100% satisfied with our 5 nights stay with Cheval, the best service apartments hotel in London overlooking tower of bridge and tower of london. WE FEEL LIKE HOME. The best location in London. 2 mins walk to Tower of London 5 mins walk to tower bridge. A pier infornt of the hotel which takes us toany attractions by uber boat. The restaurant downstair is fabulous and we celebrated our son's 17th birthday. They serve best pasta. We booked 2 bedrooms apartments and were assigned 7 G very spacious room with fabulous river view.The rooms are equipped with highest facilities great amenities [ top quality shower gel lotion slipper, bath ropes 3pin plug and super super comfortable bed and pillow. ] Their kitchen is very modern equipped with dish washer, fridge and all utensils. They have very big laundry room. We booked Cheval Grand Edinburgh as well for 2 nights stay. Worth the price.

Due to work, I had to check in at the hotel in the middle of the night. I was a bit worried that it might be inconvenient for the front desk staff, but they were not only professional but also incredibly friendly, making me feel truly welcome. Even at such a late hour, their warm service was evident, and I really appreciate their dedication!

I was looking forward to the stay. However when I arrived on Thursday, 16th May around 9:00PM I was told by both receptionists that I had two rooms booked when only one was booked. I booked twice through another party and cancelled both and showed this to them on the app, clearly showing cancellations. They weren't really interested and said it was not their problem but mine! The said that I would be charged a no-show fee after midnight for the room, which would be about £300. I told them several times that I had proof of cancellation but they did not accept this. The told me to call the agents myself and sort it out. I had to send a message and call the agents at this time of night. Fortunately the agency was extremely helpful and said emails had been sent to the property indicating the cancellations and not to worry (unlike the two girls at reception). They then promised to contact the hotel directly and inform them. About 20 mins after sorting it out, the duty manager called me and said that it was sorted, I told them I had already sorted it myself after being told to by those two girls at reception. So it looked like the oversight was the hotel itself, not me, nor the agency. The agency also tried to call them to speak about the issue but nobody picked up the phone, even though there were two on duty and it was quiet. NOT the nicest or friendliest welcome to a hotel at all!! Aside from this, the room had a great view from the 25th floor, bed was not very comfortable and small. Staff were mostly nice, but some were miserable. All the other reception staff we spoke to were lovely. Breakfast was alright. Best thing about the hotel is the views really. I think if I hadn't had such an uncaring welcome, it wouldn't have tarnished my overall view.

A very welcome from a fly!!! The customer service is okay, very warm welcome. The room is very small, the bed is not what the booking page suggests, a queen bed, it’s double bed. The hotel feels a bit old, not sure whether it’s because the carpet it uses make it old. Location is good. Everything else is a standard 3/4 star hotel.

Convenient for long stays. The hotel has high quality staff. The location is good and very convenient. The beds were very comfortable.

very good. The location is very good, close to the subway station, the room is small and the bed is very comfortable. Breakfast is a bit simple and costs £25 for a separate fee. Bottled water is delivered daily and there is a bar downstairs. Overall still very good 乛

Visited for business reasons - the hotel inside is absolutely immaculate, very comfortable and excellent rooms. Breakfast was delicious and a good spread. The location isn't excellent and from the outside it doesn't look that impressive but overall I can't fault it. Would definitely stay again!

The hotel is very new and the location is small, and the room is small. I have become accustomed to this kind of experience in London. The front desk was very enthusiastic to help solve the problem. Due to the itinerary change for four days, the room that was not canceled was immediately confirmed. It was also refunded under Ctrip communication. In a foreign country, both the hotel and Ctrip are as warm as winter.

This hotel is great value for money. Area is a bit dodgy on the surface but is super close to East Algate metro and walkable to some trendy areas like Shoreditch and markets. Hotel was very secure with someone at the entrance at all times. We had a room on the first floor which was a good size for London hotels. Bed and air conditioner were fine. Our room had this weird loft area where we had to climb on to open the curtains to the outside. Next time, I’d request a room on a higher floor. Bathroom was also spacious. Water pressure was weak. Breakfast was excellent. Lots of choices including a fresh juice, cereal, bread, hot western foods, and fruit section. For our price of 120 pounds a night, I would definitely stay here again.