Longji Terrace Tianzhiyuan Inn (No.1 Viewing Platform)

The experience is really great! The mountains are really quiet and healing, and the boss is very reliable and hard-working. The braised chicken is freshly cooked, the rice noodles are also delicious, and the dogs are also very cute. It’s a great experience! Highly recommended

The location of the hotel is very close to Shaoguan Observation Deck, which can be reached in 3 minutes. The room is very nice and you can see the terraced fields in the distance. The dishes cooked by the boss lady are delicious and the taste is just right. It is worth recommending

The inn is near the No. 1 Observation Deck, with nice views. The owner will pick you up and drop you off when you go up and down the mountain, which is worth praising. However, as a service industry, the boss lady’s service and emotional intelligence need to be improved! The specific situations I encountered are as follows: 1. Random charges. There is a mahjong table in the homestay. We asked in advance whether we could use it. The owner and the owner's wife said that we could use it, but they did not inform us that we needed to pay for electricity before and during use (we played mahjong for about 4 hours in total). After having dinner in the store, we were told that there would be a 10 yuan electricity fee per person when checking out. This is a violation of the Consumer Protection Law and Guangxi's commercial electricity fee standards. (The highest standard in Guangxi is 80 cents per kilowatt-hour, and there is no need to consider tiered charges here). 2. Mineral water, kettle and air conditioning remote control are not provided in the room. As a homestay, if it doesn’t provide mineral water, should it at least have a kettle? Moreover, there is no air conditioner remote control in the summer. You say it is very cool, but everyone's physique is different. You have to ask before giving it to us. And you say you think we don't need it? ! 3. Very sarcastic. First, as a consumer, I have the right to choose not to eat in your restaurant. I can choose to order takeout. If you, the boss lady, think that it is not good for me to eat in the room or that it will increase the difficulty of cleaning, you can suggest that we eat at the outdoor dining table or keep the room clean, instead of telling us not to dirty the room and that we will charge an additional cleaning fee if we do. Secondly, we used 3 paper cups for the meal, but they said we used 5. Later we found that there was no water in the room, so we went downstairs to ask if there was any water to get 3 more cups. Then they said, "We used too many paper cups for the meal, and each paper cup costs more than 10 cents." Since resources are so tight here, I suggest you prepare a kettle and glasses! As a service industry worker and B&B owner, you should improve your services and related equipment instead of playing tricks on your guests. (If you are a nagging person or a keyboard warrior, feel free to argue)