Vista Encantada Spa Resort & Residences

Guillermo, Trinidad, Oscar and team were all very helpful, extremely nice, and very cooperative. We received a very nice upgrade from Oscar. Due to an inconvenience last year. Guillermo has been our Butler in the Residences for 5 years. He always goes out of his way to make sure everything is great and everyone is having a good time. The residence we have is over the top gorgeous. The whole team from the cleaning staff, maintenance, gardeners, restaurant are always extremely cordial. Highly recommend the Residences @ Hacienda Encantada. Make sure you ask for Guillermo for a Butler.

Moses tequila tasting was incredible. Mia was our concierge. Ask for her! Of all of the places I have been to in the world, this is definitely my favorite. The views are excellent, the food is fantastic, the staff is usually amazing. Very rarely we have not had exceptional service but most of the time is incredible. I recommend this place.

Hacienda Encantada is a stellar resort with excellent staff. The rooftop pool has impeccable views and has the coolest sky gym to top it off. My man Cesar running the sky gym is an absolute stud. He is a great dude to be around and will get you the best workout of your life. We have stayed here 3 times now and don’t plan on stopping. Highly recommend this place and don’t forget to hit the sky gym with Cesar!

Loved the tequila tasting with Moises! I learned so much! Very knowledgeable and professional. The tequilas we tried were delicious and we learned so much about the process of making tequila. We also had a great view of the ocean during our tasting.

It's always an enjoyable time at Vista. Elder always makes sure I have everything I need to enjoy my stay. This time I even had a couple odd requests but within minutes he had new running shoes for me so I could enjoy the gym and pickleball for my entire stay. Agustin at the lobby bar makes the best espresso martini I've ever had and always had one for me on my way to dinner and for a night cap when needed. Geraldo, Vladimir and Gustova made sure I always had food or a drink when needed at the adult and beach pool. The service is always top shelf here and I'm already counting down the days to my next visit. See you in December.

My wife and I decided to stay here after a week with a group at another resort to unwind. We were at Vista 5 Days. We were blown away with how gorgeous the resort, rooms and views were! It seems like a large building, but in reality there are not that many rooms. We mostly spent our days at the 7th floor pool. No need to get up early to get a spot, most people started coming out between 10 and 11. Pool is heated, which was a plus, and has amazing views! Hanging in the pool looking for whales in the distance was great fun! Service at the pool was top notch. Miguel took care of us most days and he was always there when we needed him nd brought drinks and food promptly, checking back with us if we needed anything else. We did the Premium all inclusive for 4 days. Not sure the difference between premium and regular AI so I am not sure it was worth it to get premium. We are not AI people, but really just wanted to relax for 4 days, so we did it. Mestizo, the restaurant on top of Vista was our favorite by far. Excellent breakfasts and both dinners we ate there were very good, better than I expected. We ate at Barolo, Italian, the food was very tasty, but service was just OK, it was crowded as it seems everyone arrives at the same time. At 7:00 it is full, by 8:00 pretty much empty. So a big rush to deal with. Wine by the glass here was not good, so we ended up paying quite a bit for bottle. Again, not sure what premium AI gets you when they serve the same terrible wine by the glass to everyone. Food made up for the crowd! Extremely good! Also ate at the steakhouse, Riscos. Not good. Same deal with the wine. Ended up buying a bottle. Had the same gentleman help us with wine at Barolo and Riscos. Very nice gentleman and helped us get our orders in and move the service along. Really seemed interested in making sure we had a great time. Drinks by the pool were great as was the food we ordered! You have to sign a bill every time you eat, or every few hours at the pool, so we saw the price we would have paid without AI, and the prices were steep. 2 people for brunch on Sunday would have been $88. Entrees at the restaurant are very overpriced if you are not on AI. I assume that is to encourage people to do AI. At Vista you have access to all pools and restaurants. They said the pool at Vista was only for Vista residences. We did not make use of the Kitchen in our 1 Bedroom, but it was well stocked if you were making your own meals! Would have been nice if they refilled the Nespresso pods every day. They were never refilled. They did restock beer, coke, water and apple juice. Service was great throughout the stay from check in to check out. Super friendly and happy to help make your stay great! My wife did not want to leave, so I know we will be back soon!