2-Star Hotels in Los Realejos

When you stay at Hotel Rural Bentor in Los Realejos, you'll be connected to a shopping center, within a 15-minute drive of Lago Martianez Swimming Pools and Plaza del Charco. This hotel is 11.2 mi (18 km) from Teide National Park and 0.9 mi (1.4 km) from Rambla de Castro Protected Area.Take advantage of recreation opportunities including a seasonal outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Meet other guests and eat at the complimentary reception. Quench your thirst with your favorite drink at the bar/lounge.Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage.Stay in one of 19 guestrooms featuring plasma televisions. Satellite television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and fans.

With a stay at Hotel Rural Casablanca in Los Realejos, you'll be 6.2 mi (10 km) from Rambla de Castro Protected Area and 7.8 mi (12.5 km) from Garden Beach. This historic hotel is 8.6 mi (13.8 km) from Orotava Valley and 9.4 mi (15.1 km) from Botanical Gardens.Take advantage of recreation opportunities such as an indoor pool or take in the view from a rooftop terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and barbecue grills.You can enjoy a meal at the restaurant serving the guests of Hotel Rural Casablanca, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 9:00 AM to 10:00 AM.Featured amenities include laundry facilities, a library, and a safe deposit box at the front desk. Free self parking is available onsite.Make yourself at home in one of the 20 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have bidets and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

This hotel was a huge disappointment. For the price we paid, I would definitely go somewhere else. I booked a room for myself and two kids (16 and 11) on a booking platform that described the room as suitable for three people, with a maximum of two adults. I assumed it would be a double or twin room with an extra bed for a child. However, when we arrived to check-in in the evening, they told us they had no record of three guests, only two adults, and that we could not stay in the room we had selected. They gave us a bigger apartment and asked me to come to the front desk the next morning to resolve the situation. I must say that the gentleman at the front desk during the evening shift was sincerely apologetic and showed empathy. However, the front desk man in the morning was a completely different story. He was rude and arrogant, and I've never experienced such poor hospitality. He showed no acknowledgement of their incorrect advertisement. They claimed that the room we selected was only suitable for two adults, with a maximum of one two-year-old child. I took the time to search through several different platforms where this ”family-friendly” hotel was listed, and on all of them, it stated that children up to the age of 13 were free of charge. However, in our case, we were asked to pay extra for our 11-year-old, which amounted to a 50% increase in the original price. With poor English skills, the only argument they had was several times ”It's not my problem. You pay now or leave!” - without getting back any money for the rest of the nights, of course. In the end, we paid the price and were reimbursed by the booking platform afterward, although I'm quite certain it was the hotel's fault. Mistakes do happen, but the rudeness and poor attitude of the staff were unacceptable. I don't see the hotel as family-friendly, friendly, or even polite at all. As for the hotel itself, the amenities were quite old, as evidenced by the condition of the rooms, restaurant, and outdoors. The pool was literally colder than the ocean, and nobody could stay in it for more than five minutes. For the original price, I would say it's about average, but after the 50% increase we paid, the hotel is way below average, and I would rather find a better hotel in a better location. To top it off, when we were leaving breakfast, one lady working in the restaurant got hysterical about our 11-year-old taking an APPLE from the breakfast buffet - how silly and rude reaction, especially to a kid.

If you're a wheelchair user, please make sure to let the hotel know with plenty of notice. I use a wheelchair that doesn't fold and I couldn't get into my room without taking the wheels off as there's a wardrobe immediately as you enter the room. Fortunately, I am able to walk and only use my chair for longer distances.l, but for others, this could be a real issue. We stayed in that room for one night and they were happy enough to swap me into a different room in the morning. That first night was awful. There were concerning dips in the floor and the noise from being next to the ocean was so loud, plus the wind rattles the windows, it sounded like I was lost at sea. The receptionist was lovely and upgraded us to a family room, no issues, though I hope for the sake of others that there are double rooms available that are more accessible, not just family rooms. The family room was luckily on the other side, so it was totally silent. The breakfasts were quite stale and the milk for the cereal was warm so stuck with the crepes every morning. We did have dinner here one evening but unfortunately, when I got to the dessert stand, there was a cockroach crawling on the food. They were very apologetic and gave both of us a glass of wine as an apology, but then still had to pay full price on the meals. Fortunately, we did bring an extension cord as there weren't many sockets and not all of them even worked. There were no ceiling lights, just plug in lamps, which made it quite dim at night. The pool is barely heated but it takes a few seconds for your body to acclimatise. The mattress is quite firm and I found the pillows were far too high. Also beware that the hotel is on a VERY steep hill. Luckily, I can actually walk quite well in hot weather but I was definitely out of breath when I got from the bottom of the hill to the hotel. The WiFi is awful and I ended up just using my data. The zoo is well worth visiting though and it's a very short distance away. As you come into the hotel, it's got a huge lovely lobby which was lovely to sit in, so it really surprised me how poor everything else was. I have no ill intentions and the staff were lovely but I have to be honest.