Hotel Victoria
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Lugano

Hotel Victoria

Via Generale Guisan 3, Lugano, Canton of Ticino, 6902, Switzerland
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With a stay at Hotel Victoria au Lac in Paradiso, you'll be within a 10-minute drive of Lake Lugano and Gabriele and Anna Braglia Foundation. This hotel is 0.3 mi (0.4 km) from Art Museum Lugano and 0.5 mi (0.9 km) from Giancarlo and Danna Olgiati Collection.Show More
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hotel overview picture
Last booked 1 hr ago
Amenities
Private parking
EV charging station
Luggage storage
Bar
Nightclub
Restaurant
Car rentals
Conference room
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Property Description
With a stay at Hotel Victoria au Lac in Paradiso, you'll be within a 10-minute drive of Lake Lugano and Gabriele and Anna Braglia Foundation. This hotel is 0.3 mi (0.4 km) from Art Museum Lugano and 0.5 mi (0.9 km) from Giancarlo and Danna Olgiati Collection.
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3.5/5
Cleanliness3.5
Amenities3.5
Location3.5
Service3.5
All 55 Reviews
Surroundings
Airport: Lugano Airport
(6.0 km)
Airport: Milan Malpensa Airport
(63.1 km)
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Rooms

Guest Reviews

Services & Amenities

Policies

Doppelzimmer Mit Seeblick
5

Doppelzimmer Mit Seeblick

1 Queen bed
Non-smoking
Air conditioning
Refrigerator
TV
Towels
Room Details
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Standard Single Room
3

Standard Single Room

1 Double bed
Non-smoking
Air conditioning
Refrigerator
TV
Towels
Room Details
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Standard Queen Room
5

Standard Queen Room

1 Queen bed
Non-smoking
Air conditioning
Private bathroom
City view
Towels
Room Details
Check Availability

Guest Reviews

3.5/5
55 reviews
Verified Reviews
  • Cleanliness3.5
  • Amenities3.5
  • Location3.5
  • Service3.5
Average for similar properties in Lugano
Most Mentioned
B‍a‍o‍z‍o‍u‍d‍e‍x‍i‍a‍o‍j‍i
January 31, 2025
設施:很復古的一個酒店 設備都很齊全 有暖氣睡的很舒服 床很軟 衞生:非常乾淨 環境:很優美 從餐廳看出去的風景非常棒 而且也很安靜 服務:很好 前台服務員很nice 還包基本的早餐
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C‍h‍e‍n‍g‍u‍i
February 14, 2025
非常棒的體驗
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 9, 2025
設施雖然比較舊,但勝在房間很乾凈。 包含ticino地區的通票,前台小姐姐很熱情地給我們規劃了最便宜的線路,總之好評
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 10, 2025
Really the worst experience ever. Bad people and scammers. Trying to get you pay additional amount with crazy excuses in search of some additional money. If you don't pay, you don't stay. Unbelievable. And if you don't allow this, they will charge you a penalty for leaving.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 30, 2024
This hotel has pluses and minuses. I booked it for the price and Lake view. Most to the reviews here are correct in some ways. The old owner does walk around smoking a cigar (mostly in the restaurant downstairs), and his baby photos are everywhere. It's a bit creepy. However, we found our room to be very clean and comfortable AND we had a balcony with the promised lake view which was spectacular! We also had a bathtub, which you don't find often in the mid-range hotels. It was clean and the water nice and hot, although the drain didn't work well. The thick glass doors kept the noise out at night and we slept well. We found the hotel perfectly safe. Good thing we didn't read the rest of these reviews before booking! I wouldn't recommend Lord Tillingdon's restaurant below the hotel however; the food and wine were so-so and too expensive for what we got.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 11, 2024
Hotel is actually really old. Bedrooms are very simple and we can see that the place is not well kept. Everything looks cheap and not changes for years and years (room doesn’t seem so comfy, minibar has been removed but there is still the logo and the whole decoration is so old and not well maintained). There is also a cigarette smell all over the hotel from the reception to the floors. I would say the highlights of the place are: nice view from the lake view bedroom, double-glazed windows (very calm), easy room service, easy access (5 min by bus to center) and adorable and kind employees always super helpful. However, it super disappointing to have such a beautiful building not well maintained, left alone and badly exploited.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 30, 2023
We stayed for one night in our way to Switzerland. The hotel is a little bit old and the breakfast not so rich, but the room with view over the lake was worthing every euro. The staff is very politely and helpful. We want to say thank you to Cristina, who made our stay to Lugano very pleasant.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 26, 2023
This hotel has a great location but from there on the pricing reflects the standard. Some reception staff were rude and totally disengaged. The owner walks around shirtless smoking a cigar. The hotel appears to be a family shrine with nothing updated since at least 1970. It appears the owner thinks he can “fix & renovate” himself. Eg: the balcony has been spray painted until the can of paint ran out, the minibar sign is upside down (there is no minibar), broken hooks are not removed from the wall, rather another hook is drilled, old air conditioners adorn the walls, old functioning air conditioners have drip buckets under them right next to electrical wires - we had to empty the bucket three times during the night to avoid flooding. Bizarrely there are holographic smiley face stickers on bathroom tiles, outdated menus and antique furniture. The most off putting was the tablecloths and cereal containers inside the breakfast room were covered in bird poop as the owner feeds the sparrows. The balcony tables and chairs are covered in bird poop. This hotel has the potential to be amazing for its location and it’s historic architecture but in its current state we can’t recommend it.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 18, 2023
We arrived and instantly felt unsafe. Our door had no lock, and the hotel did not feel secure. The room itself was dirty and smelled musty. Bathroom was very dirty with creepy hooks and no toilet paper. There were mirrors and about 45 pictures of this same random baby EVERYWHERE. Very weird. I almost always rate everything 5 stars but this was unacceptable. As two young girls traveling alone, we left and found a different hotel. We were told that we would be refunded but have not gotten the money back and have heard nothing.

Services & Amenities

Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Private (exclusively for guests) is available On-site parking, and Charge, CHF 20.00 (approx. AED 81.56) Daily. Reservation not possible
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Activities
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 16:00–23:00
Check-out: 07:00–11:00

Front desk hours: [Mon-Sun]07:00–20:00

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeContinental, Italian
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Frequently Asked Questions

What are the check-in and check-out times at Hotel Victoria?

The check-in time at Hotel Victoria is 16:00-23:00 and the check-out time is 11:00.

Are pets allowed at Hotel Victoria?

No, pets are not allowed at Hotel Victoria.

Does Hotel Victoria provide breakfast?

Yes, Guests staying at Hotel Victoria can enjoy breakfast during their stay. Breakfast option(s): Continental, Italian.

How much does it cost to stay at Hotel Victoria?

Prices at Hotel Victoria are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

How to get from the closest airport to Hotel Victoria?

The closest airport is Lugano Airport, and it is about 14 mins from hotel by car (6.0 km).

What is the cancellation policy for Hotel Victoria?

The cancellation policy for Hotel Victoria varies depending on the type of room and booking conditions.

About This Property

Nearest AirportLugano Airport
Distance to Airport5.99KM
Nearest Train StationLugano Railway Station
Distance to Train Station1.91KM
Average Price FromAED434
Hotel Star Rating3