Hotel Astoria
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Lucerne
Hotel Astoria
Pilatusstrasse 29, Lucerne, Canton of Lucerne, 6002, Switzerland
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We Price Match
Last booked 9 hrs ago
Highlights
Varied breakfast
Lots to do
Pets welcomeAmenities
Gym
Private parking
24-hour front desk
Luggage storage
Bar
Nightclub
Restaurant
Conference room
All Amenities
Property Description
With a stay at Astoria Lucerne in Lucerne, you'll be within a 5-minute drive of Chapel Bridge and Swiss Transportation Museum. This hotel is 0.3 mi (0.5 km) from Museum Sammlung Rosengart and 0.4 mi (0.6 km) from Jesuit Church.
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8.1/10
Very GoodExcellent front desk services, Convenient location to move about in Luzern.
All 123 Reviews
Surroundings
Airport: Buochs Airport
(17.1 km)
Train: Rigi Kulm
(23.4 km)
Train: Bahnhof Zug
(31.7 km)
Landmarks: The Rosengart Collection
(210m)
Landmarks: Jesuit Church, Lucerne
(290m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
2
Deluxe King Room
1 King bed
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Check Availability
2
Lifestyle King Room
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
2
Superior Twin Room
2 Single bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
2
Standard Twin Room
2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
2
Standard Triple Room, Multiple Beds
1 King bed and 1 Single bed
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Check Availability
2
Design Twin Room (Panoramic View)
2 Single bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
1
Deluxe Twin Room
2 Single bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
2
Superior Triple Room
2 Single bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Check Availability
Hide Room Types
Guest Reviews
8.1/10
Very Good
123 reviews
Verified Reviews- Cleanliness8.3
- Amenities8
- Location8.2
- Service7.9
Average for similar properties in Lucerne
AI Summary
The hotel excels in cleanliness, spacious and well-maintained rooms, friendly and helpful staff, and a convenient location near major attractions. Guests enjoy the excellent breakfast spread.
FionnYee18
May 24, 2025
hotel’s central location, noting its proximity to key attractions and transportation hubs.
The hotel’s staff are friendly and helpful. 
Improvement:
absence of certain in-room amenities, such as fridges or kettles
Anonymous User
May 27, 2025
Excellent front desk services, Convenient location to move about in Luzern.
WCCHEUNG
December 30, 2024
This was the second room I booked at the same time for my family. According to hotel staff, the room's heater was not able to adjust. It was quite hot. The hotel staff told us to open the window. Same as another room, this room was without fridge. No tea and coffee bags provided. Very poor services. Definitely will not recommend this hotel. In the morning around 10am on 30th December 2024, I checked with front desk if we could extend checkout time for 1 hour， the male staff was rude and straightly said NO. He is in service industry. I do think he could refuse me politely. Now I have arrived at the Hyatt Place Zurich Airport the Circle, the lady at the front desk was very polite and extended my check out time by 2 hours that I did not ask for. How come Hotel Astoria can provide that kind ofpoor quality of services and survive, is that because they are in Lucerne???
!!!!!!!
Anonymous User
January 31, 2025
Very comfortable, spacious hotel rooms, good front desk service
Original TextTranslation provided by Google
Guest User
April 14, 2025
Disappointing Stay – Not Worth Four Stars
We spent one night at the Hotel Astoria in Lucerne and were unfortunately very disappointed. The first surprise came upon arrival: After parking our car in the hotel's TÜV garage, we were only told afterward that parking costs CHF 55 per night – a very high price that should have been clearly communicated beforehand.
The room itself was also anything but convincing. The furnishings were old and not beautifully designed, and the overall decor seemed poorly designed and outdated. The carpeting was particularly unpleasant – extremely dirty and unhygienic. I avoided walking barefoot because, to be honest, I was disgusted.
The bed was also unusually made – instead of one large blanket, there were two single ones, which was neither cozy nor practical. For almost CHF 400 per night, we would have expected considerably more. Overall, the room was neither comfortable nor clean and in no way matched the price level or what one would expect from a hotel of this category.
Conclusion: Our stay at the Hotel Astoria was a huge disappointment – the value for money was absolutely not there. Unfortunately, we cannot recommend the hotel.
Original TextTranslation provided by Google
Guest User
February 8, 2025
It can be said that you live in the center of the tourist attractions, very close to the station, and convenient for boat rides. You can also go for a stroll along the river in the old city at night.
Original TextTranslation provided by Google
Ting Kin
December 13, 2024
The room is spacious, but the bathroom is disproportionately small, especially where you shower. It is about 8 minutes away from the train station. It is prosperous but quiet. There are supermarkets, bakeries, restaurants, etc. nearby.
Original TextTranslation provided by Google
The MS’s
December 5, 2024
The hotel is close to the train station. The location is easy to find. It's about 10 minutes' walk away. It's just a bus ride away. The room is quite big. I booked a triple room. The double bed is comfortable. The single bed is a sofa bed. It's generally comfortable. In the evening, it's downstairs. A loud noise from the crowd at the bar was heard.
Original TextTranslation provided by Google
Services & Amenities
Most popular business facilities
Gym
Private parking
Additional charge
24-hour front desk
Luggage storage
Bar
Nightclub
Restaurant
Conference room
Additional charge
Wake-up call
Wi-Fi in public areas
Free
Laundry room
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking, and Charge, CHF 55.00 (approx. AED 242.60) Daily. Reservation needed.
Private parking
Additional charge
Business Services
Conference room
Additional charge
Fax/copying service
Additional charge
Front Desk Services
Safe at front desk
Luggage storage
Wake-up call
24-hour front desk
Languages Spoken
English
German
Food & Drink
Bar
Halal meals provided
Off-site
Public Areas
Elevator
No smoking in public areas
Non-smoking floor
Ventilation system
Vending machines
Health & Wellness
Gym
Activities
Nightclub
Cleaning Services
Laundry service (on-site)
Additional charge
Ironing service
Additional charge
Laundry room
Accessibility
Handrails in hallways
Handrails on stairs
Stair-free main entrance
Safety & Security
First aid room
CCTV in public areas
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Smoke detector
Intruder alarm
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:CHF 30.00 (approx. AED 132.33) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is CHF 100.00 (approx. AED 441.08) per night.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundOn the day of check-out
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: CHF 40.00 (approx. AED 176.43) per pet per day
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2007
- Renovated: 2021
- Number of Rooms: 252
With a stay at Astoria Lucerne in Lucerne, you'll be within a 5-minute drive of Chapel Bridge and Swiss Transportation Museum. This hotel is 0.3 mi (0.5 km) from Museum Sammlung Rosengart and 0.4 mi (0.6 km) from Jesuit Church.
Be sure to enjoy recreational amenities including a nightclub and a health club. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy Thai cuisine at Thai Garden, one of the hotel's many dining establishments, which include 4 restaurants and a coffee shop/cafe. Relax with a refreshing drink at one of the 3 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Lucerne? This hotel has 11840 square feet (1100 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 252 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including a nightclub and a health club. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy Thai cuisine at Thai Garden, one of the hotel's many dining establishments, which include 4 restaurants and a coffee shop/cafe. Relax with a refreshing drink at one of the 3 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Lucerne? This hotel has 11840 square feet (1100 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 252 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.