SEMTravel
March 20, 2025
My overall experience at the hotel was pleasant. The rooms are spacious and comfortable, the elevators work well, and the common areas have a nice fragrance, which enhances the hotel’s atmosphere.
However, there were some minor inconveniences. The transportation to Haram by bus was a bit challenging. Also, the bellboy was not always at his post, making it slightly difficult to manage luggage. While the rooms were clean, I noticed that sometimes only the towels were replaced without a thorough cleaning.
If these small issues are addressed, the hotel could provide an even higher level of service.